Beautiful grounds but rooms need updating very unorganized Don't feel it's a five star rating! Took long time to ck in , had to ask for towels almost daily Did enjoy the beach and pool grounds very well kept went out of there way to help find an umbrella for us at the pool

My wife and I stayed from 5/11 until 5/17. Paid a little extra for an ocean front on a high floor and were given preferred cards and use of I-pad. Only use for preferred was their beach at far end of resort. Was quiet, when we wanted, and only beach that was not rocky. Everything was very nice and we... More

We were excited to go to Secrets St. James but were extremely disappointed with this property. We have been to several resorts in Montego Bay and this was by far the worst we’ve been to. The rooms were not very clean (hair in the corners, very dirty glasses, carpets were not vacuumed) but the main issue was that there was... More

My boyfriend and I visited this resort for the first time and we stayed 7days and didn't want to leave. The food and drinks were very good quality and the staff was excellent. We stayed and St James. When we arrived we waited a few hours for our room but the staff upgraded us free of charge to a beautiful... More

Just returned from a short 4 night stay at Secrets St James Montego Bay. This review is coming from an experienced traveller to all inclusive, adults only properties, and I can confidently give SSJ 4 stars out of 5. I've pointed out the highlights and negative aspects of our trip below, trying not to reiterate other very detailed reviews previously... More

We took our honeymoon this past week and everyday it got better and bette because of the people and service at secrets. The food was very good and lots to choose from. The entertainment was great when they had live music outside by the piano bar. The entertainment team do a great job by the pool with lots of fun... More

We had incredibly high expectations for our week long stay at Secrets St. James and our expectations were completely blown away. As soon as we arrived we were met by Billy Love then Chris Brown brought us down to the lobby and brought us our first drink while we waited for Nordia to check us in. Throughout our stay Chris... More

This was a beautiful hotel and property. Even though we booked for St James, they moved us over to Wild Orchid. The staff were all VERY friendly from the day we got their and Jeffrey helped us with our bags, to our waiter Rayon in Portofino to Carl and Oneal (sorry-I think I am spelling his name wrong) at the... More

Traveled here last December around Christmas as a mini-getaway. My wife and I had an absolutely incredible time and wish we had stayed longer. Arriving in Jamaica, we had private transportation, arranged separately - this had issues, but is unrelated to the hotel. I recommend not landing at rush hour on a holiday weekend! (thought didn't cross my mind) The... More