Resort is too far from the airport, takes well over 2 hours by the time they drop off all the other people on the way to the other resorts. Food was average in the buffet and we only tried the Chinese Restaurant which was okay. Pools were cold and not really clean, maybe they should filter them longer. Our reservation... more

I'll first start by saying that this was our first trip to Jamaica and it was absolutely wonderful! Jamaica is an amazing island and I can't wait to go back! And a big part of what made our trip so great was this resort. We had one of the beach front cabana rooms and the location could not have been... more

As I said, all the reviews have some truth. The beach is nothing to be desired, it is small, man made and is mushy and grassy. I personally love a beach, so for me that was a dissapointment. As far as the rest of the hotel, the pools, waterslide, bars, shows and the staff were great. The food was okay,... more

We arrived late at night, was horrified when we got our room!! Made several phonecalls to frontdesk , changed us but was just as bad! They had just painted with oil paint and the room smelt musty, moldy! Got up very early next morning to get another room, it was that or send me home, wasn't paying that kind of... more

This was one of the worst hotels I have stayed at very dirty, several things in the room were broken, mold in the bathroom, no hand towels all week, never cleaned the room, very loud music all night outside of the room at the dance club, water slide broke all week, no alarm clock in room, bad customer service, very... more

We just got home from our 8 day stay at the Sunset Jamaica Grande on March 1st 2010. This was our 8th trip to this property and our 10th time in Jamaica. This trip, we deceided we will not return to this resort. The North Tower should be torn down, all you hear from the customers there is how old... more

booked two rooms 10 months ago and arrived on floor 2 north block ! WHAT A DISGRACE ! FILTHY ,UNHEALTHY, UNSAFE .after 2 days of requesting to be moved got 2 rooms in south block bit better but so noisy 14 hrs a day . food poor +same every day .nothing for kids to do except waterslide . entertainment consists... more

O.K. - Here is the lowdown: Good: Clean, Clean, Clean is the word for this place. Loved the food and service at Ginger Lily and South Beach a la carte, but the Italian La Diva, wasn't so hot and it was long! Staff is very helpful and we appreciated Veronika for the buffet breakfast, and there were many others always... more

There is no internet in the North Tower. The south tower rooms have wired internet. There are only 4 resort computers to use, so bring a laptop. Ipod connections were better than laptop connections. We found that you could get wireless hookup for free on the netbook/laptop however it would kick you off after abotu 15 minutes and hten you... more