My boyfriend and I went there last year (2012) for our first vacation and we couldnt have been happier. It was such an awesome hotel, beautiful, clean and the staff was awesome. The nicest people ever. We made friends with one of the male bartenders and we were talking about how we wanted to leave the resort and go get... More

Great stay not one thing to complain about! Great beach much better than Riu Negril. Very clean, quick service, proactive and keen to please, rooms are good we have been upgraded to an ocean front very nice Food was so good and Krystal is a good one to try Entertainment team are very talented We didn't try the pools by... More

The Riu Palace is simply AWESOME. My wife and I spent 5 nights here and enjoyed every moment. The staff are friendly and courteous and nothing is too much trouble. If you want to dress up for Dinner there are 4 restaurants to choose from, all very cozy and intimate but you have to book 48 hours in advance. We... More

Let me start by saying that my husband and I have been to Negril several times, but had never stayed on Bloody Bay or at the RPTB. Our daughter and son in law choose Riu Palace to get married. I had done lots of research on the hotel, read lots of reviews, and had spoken to a few others who... More

Spent a fortnight here 19 April to 3 May on a Thomson Holidays package from the UK, overall excellent on all counts, there was very little we could fault Room/Housekeeping Were in 7202 which isn't the best position in the resort but road noise not a problem and being on the top floor gave us a partial sea view from... More

This is a very old property and old is not always bad but know that because there are a lot of things here that just don't work. The Jacuzzi did not work, in the game room several of the gaming machines did not work, the work out room, several of the equipment pieces did not work. The AC in the... More

I was there for a week and really enjoyed staying there. The staff was very friendly and would go out of their way to help. Maid service was excellent which included turn down service. It was a big hotel and although they were fully booked it didn't feel crowded. The grounds were manicured and public areas were very clean and... More

Don't let the negative reviews scare you! The hotel is clean,the staff are friendly and attentive, the food is great,and the beach is lovely,your first view as you approach the beach from the Negril Restaurant is one of paradise, all you need is the Bounty bar!! The sand is soft and pale, the water clear and turquoise. I feel that... More

Dining options were limited, it was difficult to get a reservation at the restaurants, but the buffet was great, especially for breakfast and lunch, not romantic dining at a buffet but enjoyable. The view of the ocean and the coconut trees from our room was wonderful, we did not want to leave in the mornings. Had room service a few... More