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San Juan Marriott Resort & Stellaris Casino

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Traveller (4381)
Room & Suite (1126)
Dining (151)
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About

#1 of 2 resorts in San Juan
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan, find the spectacular San Juan Marriott Resort & Stellaris Casino. Our resort in San Juan, Puerto Rico sits in a highly desirable beachfront location only minutes from numerous restaurants and bars. The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club. Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge. Come and enjoy the comfort and atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Swimup bar
Poolside bar
Bicycles available
Casino and Gambling
Hiking
Snorkelling
Aerobics
Evening entertainment
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

1309 Ashford Avenue, San Juan 00907-1324 Puerto Rico
San Juan Marriott Resort & Stellaris Casino
4.5
4.5 of 5 bubbles8,207 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The San Juan Marriott Resort & Stellaris Casino is celebrated for its spotless rooms, boasting modern amenities and breathtaking views, although a few guests have reported maintenance issues and delays during check-in. The staff earns high praise for their outstanding service, with many guests noting their friendliness and professionalism. While the atmosphere buzzes with energy, some visitors find the persistent loud music disruptive. The resort's cleanliness across the board is a highlight for travelers, as is its prime location near beaches and attractions. The amenities, including pristine pools and beach services, are frequently commended, despite occasional comments on resort fees and crowded areas. However, opinions are mixed on value, with some guests feeling the resort fee and dining options do not align with the cost.
Location
Convenient
Atmosphere
Lively
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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8,207Reviews590Q+A100Room tips
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Willow2020 wrote a review Mar 17
3 contributions
We decided to take our three adult children to Puerto Rico and decided to stay at the San Juan Marriott Resort. It was a great decision. We had three corner ocean front rooms and we were on the higher levels so we didn't hear any noise in the evenings. All the staff members were very friendly--maintenance, housekeeping, wait staff, beach attendants, etc. We were very pleased with our accommodations, too. The rooms appear to have been recently renovated.We always found chairs and umbrellas at the beach and seating at the pool area. It was a busy hotel but everything appeared to run very smoothly. We would stay here again if we returned to San Juan.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded yesterday
Dear Guest, It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt it was special. We hope you'll come and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Harpreet Singh wrote a review Mar 13
Cambridge3 contributions
Arrived at 11:30 and waiting for the room. Reception says the room will be available at 4 pm and will let me know. They want us to believe that many people are ahead of us but can’t confirm if that’s the case or how many people. I asked if I may also request a late check out in five days but they say that too is not possible—come talk to us on the day of the checkout. What a horrible staff that is not willing to do anything! Not a good way to start a vacation when you have to sit in the lobby for hours when you know rooms are most likely available and some policy is preventing the hotel staff to be hospitable!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 4 days ago
Dear Guest, Thank you for taking the time to write such a detailed review. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future. All your comments are essential to educating our staff. We will ensure your feedback will be given to our entire team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BD wrote a review Mar 12
Cherry Hill, New Jersey12 contributions6 helpful votes
We had a beautiful room on the tenth (10th) floor and an Oceanview? Excellent resort with a great staff! The casino onsite is a bonus and our package included $ 30 in free play if I matched $ 30. They lose a star because the restaurant on site was less than good.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Skip Gigambo's--the restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 6 days ago
Dear guest, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I am happy to hear that your accommodations and our staff met your expectations. Nonetheless I'm so sorry that your experience at our restaurant fell short. We hope you'll come and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlene S wrote a review Mar 9
1 contribution
This hotel deserves a zero star rating! For starters the hotel entrance wasn’t inviting! It smelled stale and the furniture and carpet both need updating. The floors inside my room felt gritty and dirty. The shower smelled like urine. In addition, the front desk manager was rude and not accommodating! I booked a double queen and was given a handicap accessible instead. The hotel next door is much more upscale and clean!! Please don’t waste your time or money. I was very disappointed overall.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Overpriced and have poor customer service!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 6 days ago
Dear Guest, Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future. We are starting renovations on June 2024 in the lobby area and we would like for you to come and give us a second chance at our renovated resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matthew B wrote a review Mar 5
1 contribution
Entire staff from check in to check out were wonderful. Rita at the pool does an exceptional job taking care of guests. Even with renovations going on to the restaurant and pool area the Marriott team took great care to ensure guest were happy.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 1 week ago
Dear Matthew, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I couldn't expect less from Rita she is truly important in our day-by-day operations. We thank you for your loyalty to our brand and hotel and can't wait for you to come back! Thanks for your trust, we're thankful for amazing customers like you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg H wrote a review Mar 5
Littleton, Colorado9 contributions36 helpful votes
Looked at every luxury hotel from Hilton Caribe through Condado to Isla Verde. All have mostly great reviews with a smattering of "this is the worst place ever" so it was hard to choose. At $700/night none of these places seem "worth it", but I'm happy to have chosen the Marriott Stellaris. Services were awesome, from check in to poolside to check out. Room was beautiful and we got an upgrade to a corner ocean front room. View was amazing. This hotel has a strip of beach that is actually sand, so you can play, sunbathe, etc. Early March was crowded but not unreasonably so--could still get a pool chair. Pool area was awesome. We did not eat here (except last day breakfast which was a comp). Hotel food is pricey, but buffet breakfast was quite remarkable for variety and quality (but was also $41/person if we were paying for it). The combination of pool, beach, location, and service--I think it was way better than hotels nearby, including Caribe, Vanderbilt, etc. Note to first time visitors: the north shore of Puerto Rico is very rough waves, mostly rocky shorelines--not your typical beach experience compared to Florida or California. Trade winds blow pretty strongly and can be uncomfortable at times depending on where you are. Incredibly beautiful and scenic but currents and rocks make ocean swimming risky.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 1 week ago
Dear Guest, Thank you for such a detailed review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ladyjade28 wrote a review Mar 5
Indianapolis, Indiana45 contributions8 helpful votes
This is a pretty hotel with an expansive lobby where the casino is on one side and the check-in/out on the other side. The front desk staff was very pleasant and professional, going so far as telling my husband thank you for me being a Marriott member, though I'd recommend management ensure the staff know to speak up when checking guests in so they can be heard over the lobby music & bar. The elevators are very fast, which is ideal when there are 20+ floors, and the corridors and hallways were very clean. We had a standard room - everything was in excellent shape and we also noticed the hotel conducting repairs to the drywall right outside our room door. The shower setup was perplexing - it's the size of a tub but a standing shower only, so it made it difficult to shave your legs. Additionally, the little glass plate for a bar of soap was positioned so that if you were kneeling and stood up, you could quite easily hit your head. However, it was very clean and well-stocked. Part of the reason I booked this hotel was the pool photos, but it was surprisingly small compared to the photos. For some reason they had placed rugs on the walking paths, which I found gross because they were soaked, and where there were no rugs, it was slippery which I found dangerous when barefoot. There is a pool bar where you can charge drinks to your room: $5 for a beer, $8 for a mixed drink. Food available too. I'll also mention that I accidentally left my Kindle on a pool bed. The staff found it and kept it safe until I realized later that evening, and I was able to retrieve it even though the pool was closed. We ate at Gingambo, where I found the food to be very good compared to some other places we ate in San Juan. We also got gelato twice at their Terrazzo pizza restaurant (also delicious) and had their breakfast buffet. The buffet was mostly excellent: the smoked salmon and special cheeses were delightful but the station labeled French toast was waffles and the waffles were poor quality. I had vouchers to eat there, so we only paid for the tip; I would not have eaten there otherwise as the buffet is $40pp. One last tip: if you rent a car from the Enterprise on-site, be sure to tell the front desk staff so they can give you a parking pass/card so you're charged the hotel rate (since I'm a member, it was $22.50 per day) rather than the hourly rate, which can be astronomical. We did not have great luck finding restaurants outside the hotel that were any good except for Cocina Abierta, which was excellent, but also very pricy.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 1 week ago
Dear Guest, Thank you for choosing our hotel, and for taking the time to write such a detailed review! First of all, thank you for your loyalty to our brand. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tflo23 wrote a review Feb 2024
Marblehead, Massachusetts4 contributions4 helpful votes
Not a great value as expensive for what it is. We booked executive suite as we are traveling with kids for more space. Smells like mildew and we were told they would fix it but didn't happen. Water doesn't get hot for shower. Pool area kind of dirty. Service elevator has problem so making loud horn sound that sends vibration through room. Talked to front desk x 2 with no answers but then saw gentlemen who told us it's an outside company so might take time to fix issue. So many people here you have to get in line at 7:30 am to get beach chairs. My husband has stayed here and said it was more kid friendly than Condado Vanderbilt but it's really just that there's more kids here. If I had toddlers or very young kids might be better but otherwise Condado Vanderbilt much nicer for same price
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Don't come during school vacation week, seems best for families with very young children
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 3 weeks ago
Dear Taryn, Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future. We hope you give us another chance to make it up to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jake G wrote a review Feb 2024
1 contribution1 helpful vote
My wife and I went on our honeymoon earlier this month doing a cruise out of San Juan. We decided to stay an extra day in San Juan and we booked this hotel to stay one extra night. We wish we spent more time. The hotel staff were friendly and accommodating since the moment we got there. Especially one Rita Marerro. She noticed we were wearing our just married hats and surprised us with a bottle of pool side champagne with orange juice to make our own mimosas. We were able to lounge pool side sipping on that while we waiting on our room to be ready. The pools were perfect. The beach was perfect. Chairs and umbrellas were included and the staff even set up the chairs for you. Sure enough we checked in and had an amazing ocean view room that over looked the beautiful beach. The room was clean, the bed was comfortable. Everything about it was perfect. That night the Super Bowl was happening so they even had a fun viewing event downstairs in the restaurant. We were able to relax and enjoy food while watching the game. After the one night, of course we were dreading leaving the next morning. We were able to check our bags at the bell hop and leave them there as we went back to the beach for a few more hours before our flight. They had great clean changing rooms by the pool, with showers, so we had plenty of time to clean off and dress for travel before we left. Once again before we left, we saw Rita. And she was so happy to hear that we enjoyed our stay. I highly recommend staying here when visiting San Juan. The boat port was 15 minutes away by Uber and the airport was about 15 as well! Great stay! Great place! Great pool! Great beach!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 4 weeks ago
Dear Jake, First of all, congratulations! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I couldn't expect less from Rita she is truly important in our day-by-day operations. We thank you for your loyalty to our brand and hotel and can't wait for you to come back! Thanks for your trust, we're thankful for amazing customers like you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The G wrote a review Feb 2024
1 contribution2 helpful votes
Love this hotel! Going back next week as well! Everyone at the Marriott was amazing. The staff works so hard and took great care of us. The guys on the beach worked their butts off to accommodate all our needs. From umbrellas to chairs as well as food and drinks. They are the reason I am leaving this review and coming back to visit again. The few that went above and beyond were Kevin Padilla, Kenneth Bilorio and Nomar Rodrig. Couldn’t have ask for better service!!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: A tad on the pricey side but offers a lot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Alejandra Rosa, Sales at San Juan Marriott Resort & Stellaris Casino
Responded 4 weeks ago
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We are happy to hear that Kevin, Kenneth and Nomar went above and beyond to make your stay memorable. See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$596 - C$833 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott san juan resort & stellaris hotel san juan, marriott san juan resort and stellaris casino
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
527
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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San Juan Marriott Resort & Stellaris Casino - UPDATED 2024 Prices, Reviews & Photos (Puerto Rico) - Tripadvisor

Frequently Asked Questions about San Juan Marriott Resort & Stellaris Casino
Which popular attractions are close to San Juan Marriott Resort & Stellaris Casino?
Nearby attractions include Casino del Mar at La Concha Resort (0.4 km), Condado Beach (0.5 km), and Stellaris Casino (0.1 km).
What are some of the property amenities at San Juan Marriott Resort & Stellaris Casino?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at San Juan Marriott Resort & Stellaris Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at San Juan Marriott Resort & Stellaris Casino?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at San Juan Marriott Resort & Stellaris Casino?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to San Juan Marriott Resort & Stellaris Casino?
Conveniently located restaurants include Pannes, Cocina Abierta, and Pinky's.
Are there opportunities to exercise at San Juan Marriott Resort & Stellaris Casino?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at San Juan Marriott Resort & Stellaris Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does San Juan Marriott Resort & Stellaris Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at San Juan Marriott Resort & Stellaris Casino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to San Juan Marriott Resort & Stellaris Casino?
Many travellers enjoy visiting Old San Juan (5.1 km), San Juan National Historic Site (4.9 km), and Castillo San Felipe del Morro (5.9 km).