We stayed here one night before a cruise. The view from the ocean view room was beautiful, but the city views, where friends stayed, were views of roof tops with utilities on buildings next door. If the room was on a higher floor perhaps the city would have been seen. Pool and pool bar were nice. The beach was small... More

I have stayed at the Conrad Condado Plaza and it never siezes to amaze me!!! First of all i always search for location on when planning a trip. It is well centered between Old San Juan and Condado. It is next to the new "Puente dos Hermanos", which takes straight to Old San Juan, beautiful to walk on, not only... More

I stayed there in June, 2011 and I booked two rooms. Some of us from the party were traveling standby. When I called the hotel that morning to book, I did mention that fact to the reservation agent. He said if we had to cancel one of the rooms, there should not be any issues. As it turned out, we... More

We went for the weekend and had a great , amazing and relaxing time. Front desk was a great help, service was great ! Location was really good, quite area and close walking, and cab distance to the old city as well as San juan! Would deffiently take another trip and recommended to others! Highly recommonded Hotel ! :) Rooms... More

The hotel is conveniently located. We were able to tour old San Juan on foot as the hotel is just across the bridge. The walk was less than 30 minutes to the fort. The service is not exceptional or even very good. Average is the best description. We had trouble with the front desk and our room "wasn't on the... More

This Hotel is really sexy, cool and contemporary. I loved the lobby, the bright reds and oranges. The rooms are ultra sexy, edgy, bold, young and hip. The bathroom was to die for. The ocean view was amazing. The staff is so polite and thats always a plus. The hotel is so clean. The front desk gave me personal products... More

Conrad San Juan Condado Plaza is composed of two similarly constructed buildings which face each other across Ashford Avenue. An elevated walkway across Ashford connects the buildings. We opted to stay in the “lagoon-facing” building which appeared to be the older of the two buildings We had booked only one night as our cruise departed th next day. The check-in... More

Clean, stylish, good location. Balcony overlooking ocean is very nice. Noisy toilet, not ideal shower head but bearable. More

This was my second stay at the Conrad (I stayed here in Jan 2011 as well). The Conrad is definitely a beautiful four-star hotel, but there are a few problems with its location (which I'll get into later) The interior of this hotel is beautiful. The lobby and rooms are designed in a ultra modern style. Check-in took all of... More