THIS IS THE WORST HOTEL I HAVE EVER BEEN TOO.... I stayed last month and the photos are very misleading. My room had unmade beds and a piece of chicken had been left in the microwave from the people before! to top it off there are so many bugs. any review that speaks highly of this place obviously work there.... More

This place is a step below a youth hostel. The rooms are old, filthy, small. The pool in the picture is really a fountain. Check in is 3. Not 2:45. My flight was early and I arrived to the hotel at 2:45 and the woman at the desk figured an appropriate greeting was "check in is 3. Come back." The... More

I was here with my sisters, and since we are all students, we wanted to save a little and chose this hotel. The rooms weren't clean, the beds had sand on it. We had loud and creepy room neighbours. There were also bed bugs. However, it is in a nice area of San Juan, and the beach is really close,... More

Two nights, and I had a good time. If you are going to look for things to complain then you will find them. I had an awesome time, I had a standard room with a Queen bed. If you don't like the breakfast they serve - right now the street has a great Bakery. Two blocks from the hotel was... More

Visited in late March 2013 before cruise. Stayed in the Apartments 2 & 3 - 2 adults, 4 children (14,9,7,3) - lots of room in each apartment, quite clean, very comfortable. The hotel has lots of character and personality. Staff very helpful and willing to assist in anyway possible. Breakfast basic and functional, but delicious - waiting times can vary... More

good wifi, but poor maintance in the pool area, the pool wasnt clean, breakfast wasnt good. The break fast was a banana, 3 toasts and butter, the coffe was cold. The staff werent friendly. The rooms where not very clean, the bathrooms are very small. The tv dint have a remote. We didnt get room service in the 3 days... More

the staff r lovely but the guest here r so stuck up i cant stand them i want to kick drop them these people swaer its a FIVE stars and they demand five star service then pay for a Five star hotel ....the bartender is awesome she makes the bESt mojitos

Rooms of HELL!!!!! I have never been in such bad conditions of a hotel, the rooms are humid,smelly,very old everything ,the bathrooms I didint even wanted to go to take a shower ,they show me 3 diff rooms All the same one of then the smell of Clorox makes me throw up. I could not get a refund because I... More

My husband and I stayed here before our cruise and had a pretty good stay. We met my in-laws who were already a guest after arriving on an11:45 pm flight. The receptionist checked us in via taking our money for the extra person fees, which cost us $50. Thought that was a little steep seeing the room itself was only... More