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BEST WESTERN San Juan Airport Hotel

Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Hotel amenities
Ranked #34 of 45 hotels in San Juan
3.0 of 5 stars 159 Reviews
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159 reviews from our community

What travellers say about this hotel
  • American Airlines(7)
  • Rooms are small(5)
  • Very convenient(4)
  • Early morning flight(4)
  • Flat screen TV(4)
  • Continental breakfast(4)
  • Business center(3)
  • Cab ride(3)
  • Cold cereal(3)
Traveller rating
    11
    46
    49
    24
    29
Only show reviews for Family (33) | Couples (65) | Business (16)
Date Rating
SBinPhx
Phoenix, Arizona
Senior Reviewer
6 reviews
3 of 5 stars Reviewed 17 February 2012 NEW

Our long flight to San Juan arrived very late at night. It was so convenient to walk a few steps and drop our bags in our room and just get some rest. This hotel is pretty much located above the American Airlines terminal. Check in was easy, and check out was even easier. The staff was friendly and helpful. The... More

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usflyer
Pittsburgh, Pennsylvania
Top Contributor
104 reviews
335 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

We were "allowed" to stay here unexpectedly after US Airways cancelled our flight. Their door posted rate is $250 (yikes, I hope nobody pays half that!!) but we stayed free with the voucher. The nice thing is it is connected the terminal (near American) so very convenient for the airport. They advertise themselves as 2-3 star hotel, and I would... More

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neblud
nebraska/cabo rojo
Senior Contributor
30 reviews
4 helpful votes
3 of 5 stars Reviewed 17 February 2012 NEW

My wife had stayed here previously so I decided to give it a try before an early morning (6:30 AM) flight. The hotel is on the departure level next to the American Airlines terminal. The access is somewhat strange as one must negotiate about 12 stairs down and the small lobby is not visible to the right. I have some... More

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MartySmith
Niles, MI
Senior Contributor
26 reviews
10 helpful votes
3 of 5 stars Reviewed 13 February 2012 NEW

Was given a voucher to stay here after taking a bump from my flight home. The room was very small, but large enough for one person. It was very clean and the staff very helpful. Only complaint would be that I asked for a wake-up call and it consisted of the phone ringing one time. Luckily I was already awake.... More

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Davetheprotraveler
2 reviews
4 of 5 stars Reviewed 12 February 2012 NEW

As soon as I landed in PR, all I wanted to do is get to my room, unpack, and relax. Well, that's exactly what I was able to do thanks to the wonderfully group of people the Best Western has. It's located at the airport, has great rooms, and for the value, you can't beat it. Enjoy!!! More

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OnTheGoKC
Kansas City, Missouri
2 reviews
4 of 5 stars Reviewed 6 February 2012

We chose and booked this hotel for a one night stay the evening before we cruised out of San Juan. Most of the hotels down by the cruise terminal were fully booked, or extremely expensive (it turns out that the weekend we were there happened to be the same weekend as the San Sabastian Festival, which draws 150K-200K people to... More

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Cosmo1490
Kansas City, Missouri
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 6 February 2012

Chose this hotel to stay the night before we boarded a cruise in San Juan in late January 2012. Our flight arrived around 8pm on a Saturday and we were looking for a place to crash before heading to the port on Sunday around noon. This hotel is literally at the airport, from the baggage claim you'll need to go... More

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siouxtw
Wilmette, Illinois
Contributor
16 reviews
1 helpful vote
2 of 5 stars Reviewed 2 February 2012

My husband and I stayed there overnight between a late flight from Chicago and a very early one to the island of Vieques the next day, because there were no more flights to Vieques on that date -- which we knew ahead of time. So we had planned our trip to do it this way, since we'd spent plenty of... More

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BestWesternPR, Public Relations Manager at BEST WESTERN San Juan Airport Hotel, responded to this review
6 February 2012

Hi, Thank you for completing your review in trip advisor regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More

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Ennasus03
Pennsylvania, United States
1 review
1 of 5 stars Reviewed 31 January 2012

We were only expecting the very basic to get us through a business trip..nothing fancy. This shanty couldn't even provide us with that. First, we were told they'd accept our credit card, made the reservation with that card, get all the way to PR from the states and were told "we don't take that card" even though we were told... More

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ladtvtxrider
Weare, New Hampshire
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Stayed the night before our southern Carribean cruise..clean, great staff, and saves leaving airport if you already have transferrs to boat..the rooms are small and bathroom is short on counter space, but is extremely clean, free breakfast, free interenet service add a nice touch. This is not a five star hotel, but is a great place to stay before or... More

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BEST WESTERN San Juan Airport Hotel Also Known As

  • Best Western San Juan
  • San Juan Airport Hotel
  • San Juan Best Western
Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico

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BEST WESTERN San Juan Airport Hotel
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