I have traveled the world for over 12 years and this was the most dismal place I have been. The hotel is aged and the rooms are only about 125 square feet. The beds are terrible, the place is noisy, the internet doesnt work and the tv is about 12 inches wide. We were forced to stay here due to... more

Employees were nice and helpful but the rooms are very noisy and we were squeezed between 2 noisy rooms. You can't beat the location when you have a flight at 6 am but this is the only reason you should stay here because otherwise its not a very nice place. more

I stayed overnight between flights. The room was small but very nice and clean, flat screen tv. Good food near by as the bar food was not my type. Walked to food at airport (Buffalo Wings). Good fitness center and breakfast. Casino was ok - I didn't win! Nice bar. Good feature, was a few feet from AA ticket counter.... more

Our flight from San Juan to St. Croix USVI was canceled due to mechanical problems and rescheduled for the next morning, so we were given a room at the San Juan Airport Hotel and Casino for a night. Now, I'm sure us "unscheduled layover" people are given the cheapest rooms available but this wasn't even a room, more like a... more

We were faced with a sudden flight change from American Airlines and had to overnight in San Juan. On previous visits, we took a taxi to a resort, spent the night and then taxi back to the airport. There are no resort courtesy vehicles in San Juan. This time we opted for the Best Western and were very pleased. The... more

This really is the best place to stay if you have an early flight the next day. We dropped off the rental car and they took us right to the front door. The price was great and this was the best Best Western I have ever stayed at. I was expecting a sort of sketchy lace but it was clean,... more

The only reason anyone should book this hotel is if they need to be near the airport for an early flight. I was trying to get home a day early and had to go standby on an American Airlines flight. After I couldn't get on I ended up booking this hotel. This hotel is way overpriced but they can get... more

Expedia told us that they could not find another hotel in SJ for the night after boxing day (27/12), for our scheduled stop off going to Tortola. We were charged $240 for a room for two. This is a room with a tired bed, thin sheets, little space and no way of relaxing apart from lying on the bed. The... more

Following some of the negative reviews of this hotel, I thought it important to put some people's minds at rest. I guess it depends on your expectations, but being from the UK I would compare this hotel to a Travelodge or a Holiday Inn Express. If, like us, you were forced to book an overnight in Puerto Rico due to... more