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All 15 Christiansted hotels »

Hotel on the Cay

2.5 of 5
Protestant Cay, Christiansted 00822, St. Croix
Hotel amenities
Ranked #7 of 15 hotels in Christiansted
3.5 of 5 stars 134 Reviews
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134 reviews from our community

What travellers say about this hotel
  • Ferry ride(5)
  • Beach bars(5)
  • Tuesday night(4)
  • Buck Island(4)
  • Great time(3)
  • Grocery store(3)
  • First day(3)
Traveller rating
    21
    55
    29
    21
    8
Only show reviews for Family (19) | Couples (59) | Business (3)
Date Rating
TropicalTraveler2
1 review
7 helpful votes
2 of 5 stars Reviewed 24 November 2011
7
people found this review helpful

Upon entering our room my first thoughts were, "This place is a dump!". We were immediately checking for a different room. There were no other rooms available. We then considered moving to another hotel but we were just not familiar with the area. The room seemed clean but in poor condition. The furnishings were extremely worn and dingy from years... More

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NewYorkSusan56
New York
Reviewer
5 reviews
12 helpful votes
2 of 5 stars Reviewed 20 November 2011
2
people found this review helpful

Just returned home after spending a week at the Hotel on the Cay. What a disaster! Outdated and dirty rooms. The hotel looks like it was built in the 50's with no updates since then. St Croix is beautiful and we had a great time off the resort. Beautiful beaches, great shopping! Please avoid this hotel! More

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Bob Winter, Guest Relations Manager at Hotel on the Cay, responded to this review
10 December 2011

Thank you, NewYorkSusan56, for your feedback. You are completely accurate that our hotel was built in the 1950's! Hotel on the Cay is a timeless treasure that was rumored to be the inspiration for the Herman Wouk book "Don't Stop the Carnival." Our rooms are properly maintained and cleaned by our professional housekeeping staff. While your comment of "dirty rooms"... More

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physhgrl37
1 review
3 helpful votes
3 of 5 stars Reviewed 14 November 2011
3
people found this review helpful

First of all if you are staying here make sure and arrive to the island during daylight or take a taxi from the airport. My flight landed at 9pm, found Christiansted fine but was fully expecting some sort of sign pointing in the direction of the ferry. The hotel is very hard to see at night, and one has no... More

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Bob Winter, Guest Relations Manager at Hotel on the Cay, responded to this review
10 December 2011

I appreciate your review of our hotel. Indeed we do not have parking available as we are located on a private island with a passenger ferry only. However, with a quick phone call, our helpful front desk staff can point guests in the right direction to either park their car in town or to arrange for a private transfer from... More

davcur12
Onalaska, Wisconsin
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 13 October 2011
3
people found this review helpful

The Hotel is not overly plush, nut is very adequate. They are remodeling all the bathrooms. The hotel is a 1 minute ferry ride from all the Christiansted dining spots and recreational facilities. The staff was very helpful and prompt fulfilling requests. Nice beach with fairly good snorkeling on site. More

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Bob Winter, Guest Relations Manager at Hotel on the Cay, responded to this review
16 November 2011

Thanks so much for your kind words! We're glad you stayed with us and look forward to your return visit. Yes, we are working on the bathrooms with an anticipated competion in mid-2012. There is no disruption to any guest activities. It's another way we're enhancing the guest experience at the Hotel on the Cay! More

turqh2o
2 reviews
3 helpful votes
3 of 5 stars Reviewed 10 October 2011
3
people found this review helpful

If you want a nice lazy vacation with a beautiful view, then this place is for you. It's just a 5 minute ferry ride over to the big island of St. Croix, so there is lot's to do as well. The snorkeling off the beach is not that interesting, but the water is nice and clear for swimming. Don't be... More

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neutronMaine
Maine
Contributor
12 reviews
19 helpful votes
4 of 5 stars Reviewed 25 September 2011
7
people found this review helpful

My wife and I stayed here from Sept 17th to the 24th, 2011. It was thirty years ago that we spent our honeymoon there. I was in awe about the review from Sept. 13th (4 days before we arrived). Everything they complained about was apparently fixed in 4 days! There is nothing to indicate that the rooms have a stove... More

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TotallyDissatisfied
Mississippi
2 reviews
2 helpful votes
1 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

I booked at Hotel on the Cay bases on the pictures they have posted and the detailed description of all of the amenities like: kitchenettes ( hot plate, or 2 burner stove, microwave, and toaster) NO STOVE, NO BURNER, Microwave didn't work and took 4 days to replace, totaster was about 30 years old and nasty. I didn't take a... More

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1Magnolia
Arkansas
2 reviews
3 helpful votes
4 of 5 stars Reviewed 13 September 2011
3
people found this review helpful

Don't expect the "Ritz." It is NOT. If you want to relax, soak up sun, enjoy cool beverages, read and swim with no hassle, this is the place. Rooms are comfortable, clean and up to date but not fancy and who cares? We were not there for glamor anyway. We find this at other travels during the year. You will... More

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kismit0130
Cincinnati, OH
Senior Reviewer
6 reviews
4 helpful votes
3 of 5 stars Reviewed 10 September 2011
2
people found this review helpful

Just got back from the Hotel on the Cay. We had some very positive experiences and some that weren't too great. Everyone that mentions the beds is right. The mattresses are very thin and not the best. I've been told that they're going to be replaced. They're in the process of doing a serious renovation on the property. The shower... More

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whitney353
Noblesville, Indiana
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed 30 August 2011
2
people found this review helpful

My husband and I (28 and 26 years old) used a guest certificate via RCI timeshare exchange. This was our first trip to St. Croix. Everyone was very friendly. We felt perfectly safe. We enjoyed the private beach location. We had a great time on the island! The beach restaurant was a little pricey and nothing fancy (I ate a... More

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Hotel on the Cay Also Known As

  • On The Cay Christiansted
  • On The Cay Hotel
Address: Protestant Cay, Christiansted 00822, St. Croix

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