So, we were at the hotel the same night the fire alarm went off at 3:30ish in the morning. Not thousands of people evacuated, only 2 floors. A faulty alarm, no big deal, just something the hotel needs to look after. We found the staff VERY accommodating and the food was wonderful. The rooms clean and beds comfy! It was... More

Our experience was very good,we will go back,the place is a good getaway.one thing not safe is the bathtub was very slippery need a towel inside for safety.the food is excellent the service very good employees are very helpfully in our needs. The rooms are big ,clean with tv,a/c the higher floors have the best view the beach front are... More

People are not accomodating, they act as if they are doing you a favor when you ask for something, Hotel was evacuated at 3:30 in the morning-staff gave no appologies for false alarm or why it happened-left thousands of people standing in the lobby and outside-plumbing system was bad toilet bowls dont flush-only one towel allowed for pool and beach-umbrellas... More

My wife and I just returned from a weekend at the Riu. We have been to Riu's in the past and this is not typical. It is a 3.5 - 4 star resort at best. Ihave lkisted a few points below; PROS; -The staff are excellent. Always very helpful and eager to please. -Our room on the 15th floor was... More

Just returned from Hotel Riu in the Bahamas. The hotel room was nice and clean. My room was on the 15th floor and had a view of the ocean. So it was nice to fall asleep to the sound of the ocean and wake up to the sun rising over it. The only issue is that you can only access... More

I returned from this hotel about two weeks ago and looking at these pictures and reviews is making me miss it so much it hurts!!! My boyfriend and I traveled to the Riu Palace from May 2nd to the 6th and had the most incredible time. Everything was absolutely perfect. The resort is clean, the staff is extremely friendly...I have... More

Have travelled to the RIU Palace Paradise Island 5 different times just prior to the renovations and each and every time the trip was fantastic. I will be heading back at the end of May and are very much looking forward to returning to one of my favorite destinations. Travellers who claim to have travelled to various RIU Palace resorts... More

We have stayed at various Riu's. I was very excited that the one in the Bahamas was a "Palace". Although it was just a palace in name, not in the quality of service. The hotel itself it a bit smaller compared to others that we have stayed at. The front desk staff was not as informative as we have experienced... More

There is a lot to say about this resort. It was really not what I was expecting. The Hotel itself was better then it looked the rooms were decent, We were on the 15th Floor, Note this is the Top floor and there is only one Elevator that goes to this floor so you will wait a while for it... More