I only spent one night at this hotel and did not arrive until 10:30 PM, but was very pleased with the accommodations and the staff. Although I arrived late, the hotel provided an excellent buffet dinner. The rooms are spacious and clean and the grounds are beautiful.
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Dear Guest,
Thank you very much for sending us this note. I appreciate the time you have taken to write these commets. I hope you stay with us again and would be able to enjoy our beautiful grounds, swimming pools, restaurants and so on.
Best regards,
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I stayed here only for 2 nights. The hotel is located far from center and I would not book it for any other reason, but its close proximity to the airport. The rooms are rather small, and a bit outdated, but clean and the beds are very comfortable. The bathroom is small, but each one consists of a whirlpool bathtub...
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Reasonable rates and full buffet breakfast are two of the major positives of this hotel. It does have a truly impressive entrance, lobby and reception area which has been recently remodled but that's about where it all ends and everything else seems to be in the process of being chaged.... I hope.
PROS:
- Good rates and regular free shuttle...
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Dear Guest,
First of all, I would like to thank you the time you have taken to write this note. Our hotel has a lot of advantages for those clients who are traveling for business and leisure.
We really appreciate you comments and suggestions which no doubt help us to do it better every day. I am going to find...
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We did not have reservations here and the front desk was more than accommodating when we showed up. We felt the price was right and the rooms were very nice. I personally thought the location was perfect since it was between the city and the airport. A great pool and a fantastic breakfast buffet!
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Dear Guest,
Greetings from Ramada Plaza Herradura Hotel.
We appreciate these excellent comments about your experience with us. Our people are very committed with high quality service and sustainability. We hope to have you with with in a near future.
Regards,
Maximiliano Ruiz V.
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Not exactly a luxury hotel. Rooms are dated, yet comfortable. The service is outstanding, everybody has a smile in the face and deliver what you need. Lots of labyrinths to get to your room, try to get a room close to the reception. Location isn't good. Is in the middle of nowhere, between the airport and the city.
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Dear Guest,
Thank you very much for your feedback. Even though, you consider that we our location is not good we have received a lot of excellent comments about it. We are located 5 minutes from the airport and 15 minutes from downtown San José. In fact, because of our convention center and good location the most important events take...
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I liked this hotel and found it clean and comfortable. But.... I was in San Jose on Business and the reservation was made and rates were established stateside before I went down. Upon arriving, the Hotel could not accept my usage of the company credit card nor the letter of authorization for me to sign for services using the card....
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Dear Guest
First of all, I would like to thank you for comments and the time you have taken to express your opinion. However, I would like to personally clarify some aspects regarding your review:
A) The hotel accepts all valid corporate and personal credit cards ( AMEX, VISA, Master Card)as long as the credit card has the company`s name...
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This was a VERY nice hotel--especially because of the price. I highly recommend it! The rooms were clean, the staff was very helpful, and the view of San Jose was breathtaking.
I was shocked when I went downstairs for the free breakfast. They had everything you could ever imagine for breakfast (juices, fruit, cereal, pastries, muffins, omelets, waffles) and more!
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Dear Guest,
We appreciate your comments about our service. In fact, we have received very good coments of our breakfast. I hope you have you with us in a near future.
Thank you,
Maximiliano Ruiz V.
Sales & Marketing Manager
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Though I didn't pay for this stay as it was a business trip, but it was crazy how low the rate my company paid for such great amenities!
I arrived pass 9pm and managed to take their free airport to hotel transfer. The check-in was quick and upon arriving inside the room, I was blown away with the size! Everything...
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Dear Guest,
Greetings from Ramada Plaza Herradura Hotel.
First of all, I would like to thank you for sending us this note. Actually, we appreciate your comments about our services. Once, the renovation have been finished the hotel will look beautiful because of its desing. We hope you will be able to visit us in a near future.
Best regards,
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I booked through AA.com and got a suite on the second floor overlooking the pool and it as gorgeous I have stayed there before and always find it nice, but I lucked out with the room this time. The price includes a buffet breakfast. The gym is basic but does the job. The hotel is undergoing renovations on one side...
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Dear guest,
I appreciate the time you have taken to write this note. I just want to let you know that the renovation is over. It means that nowadays, we have a new beautiful entrance, lobby, meeting rooms, courtyard, etc. I hope you would be able to enjoy all of this next time.
Warmest regards,
Maximiliano Ruiz V.
Sales &...
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We stayed here our first night in costa rica after flying in late and wanting to be by the airport. we loved it so much that we ended up staying 3 more nights at the end of our trip. what a wonderful hotel. service is impeccable - the rooms are phenomenal and so are the restaurants and pools. the hotel...
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Dear guest,
Thank fou for sending us this comments about your experience with us. As you could see our staff is very committed to excellent service. Besides that, our location is very good even if you was in Costa Rica for business or leisure. We hope to have you with us again in a near future.
Regards,
Maximiliano Ruiz V...
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