The last time I went to Hotel Ticuan I was very disappointed with their rude customer service. However, this time I went back in February I didn't get any of the rude staff anymore. When checking-in I was not pleased at all to be put in a room freshly painted and with a huge stain in the carpet in the... More

Ladies at the reception we very nice and helpful, the staff were outstanding. From the moment I check in everyone made me feel very welcomed. The atmosphere of the entire place is made so you can relax. The room was very clean and nice and the bed was just right. The only complaint I had was the remote for the... More

As soon as I walked into the room for the first time, I could hear the loud music. I checked to make sure that the windows were closed and I shut the curtains but it didn't make any difference. I called Reception and asked if they had a quieter room but the woman said that they didn't have any more... More

Well, I went here to relax and drink some nice old texas oil .. it was a grand ol time i tell u what sonny boy, but i dare say i have to deduct points due to unhead of mattahs i tell ya, when night came round time 2 sleep but next door it was... eheeem. to say the least... More

Kept expecting something wrong to happen here, but it didn't. The Ticuan as good as a lot of 5-star hotels in major world-class cities. What a pleasant surprise. Would be nice if they had a gym, otherwise nothing to criticize. Restaurant service stellar. Room comfortable, clean. About checking the room at check-out: nothing wrong about this, just calling ahead to... More

The Hotel Ticuan is my go-to place in TJ. I've stayed the at least five times. But, as another reviewer mentioned, they've got this weird "send somebody to check the room" policy before they let you leave. Annoying, but even more so when you're accused, as I was, of pilfering a towel. They insisted that one was missing and tried... More

I just returned from Ticuan, having spent three nights at this lovely hotel. The hotel is immaculate, offering a large and welcoming lobby. The front desk staff were always friendly and helpful. The dining staff were gracious and well-trained in hospitality. They were never overbearing or boisterous-they did well at being gentle host and representing the hotel well. My room... More

Just spent 6 days at the Ticuan. I've ben staying there since it opened. Its still like it was when it opened. All the services, Food, Beer and a excellent place to relax in a city of many distractions. From the people at the front desk and the lounge,(Louisa,Noemi,Jose and Aldo. to just a good place to have a excellent... More

I recently went to this hotel but I'm very disappointed. The front desk staff were so rude and not helpful. I'm a regular and they treated me really bad. I'm not at all happy with this hotel. I'm just going to look for another place. I wouldn't want this to happen again.