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Holiday Inn Monterrey Norte

3.0 of 5
Avenida Universidad 101 | Co El Roble, Monterrey 66450, Mexico
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Holiday Inn Monterrey Norte
Ranked #25 of 77 hotels in Monterrey
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16 reviews from our community

    Trip type
Traveller rating
    4
    5
    4
    3
    0
Date Rating
Ajijic, Mexico
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 April 2013

We only spent a night there, it was fine....Comfy bed, clean room, attractive enough. The Best part was the breakfast buffet, included in the price of the room...it was freakin awesome! Fresh o.j., omelets, even huitlacoche ( a delicacy) . It was very good, I would stay at this hotel again just so I could eat breakfast there.

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IHGCare, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this review
8 May 2013

Dear Foodrx, Thank you for staying with us and providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and we are pleased that the room accommodations as well as the breakfast served during your stay were the highlights of your stay. Thank you again for your review and we hope to have an... More

Dallas, Texas, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 January 2013

The general experience is not so good, with dirty carpets and an overall "old" feeling inside the hallways. I usually travel with my pet and other hotel chains let you keep it inside the room. Here they sent my dog to a filthy cage outside the building with nighttime temperatures almost below freezing. I was admonished for trying to cross... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this review
10 February 2013

Dear Juan Pablo R, Thank you so much for your recent comments. We are hospitality professionals who pride ourselves on delivering world class service. For that reason, the comments regarding the level of service from our hotel staff, condition of the hotel and poor service are troubling and will certainly be looked into. I assure you the feedback of our... More

Mexico City, Mexico
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 January 2013

WE payed for the night with breakfast included, they did not give us the breakfast saying it was a mistake, but they charged the full price in advanced. We ask the recepcionist about hte cost of the call to 800, she said it was free, when we checked out they charged a,lot for one call. They usually have parties, the... More

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IHGCare, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this review
22 January 2013

Dear IRA_LELI98, Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional detail regarding... More

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3 of 5 stars Reviewed 14 May 2012 via mobile

The hotel is definetely timed, I normally pay too much attention into details, but you do not mind that too much probably you will not notice, the staff was ok nothing extraordinary, the breakfast was a buffet with warm food,( omelette, chilaquiles, pozole,) nothing bad for a 90usd nigth rate, if I would stay here again? , I would think... More

Was this review helpful? Yes
See 2 more reviews by Smartbob for Monterrey
Management response:
26 June 2012

Dear Smartbob, Thank you for taking time out of your busy day to leave us a candid review. We are glad you liked the value of our hotel as well as our breakfast options. I apologize you were not satisfied with the room accommodations received. While we understand that your stay was not 100% satisfactory, we would hope that you... More

Dallas, Texas
Top Contributor
121 reviews 121 reviews
70 hotel reviews
Reviews in 75 cities Reviews in 75 cities
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed 30 January 2012

I decided to stay at this hotel after trying the Hampton Inn one block down the street. As with the Hampton Inn, this Holiday Inn is very outdated an in dire need of a complete renovation. The only modern amenity in the room is the flat screen TV. Otherwise, everything else has to be at least 20 years old. On... More

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See 4 more reviews by Dansladen for Monterrey
Evergreen, Colorado
Top Contributor
70 reviews 70 reviews
51 hotel reviews
Reviews in 45 cities Reviews in 45 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 10 November 2011

My first time in Mexico and this hotel is used often by my employer due to it's proximity to our facility here. This is probably a bit below average for US standards. The lobby, restaurant, and bar are very nice and the service and food were quite good, but the rooms were a bit dated - this one big turn... More

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See 2 more reviews by Travelin_Man069 for Monterrey
Columbus MS
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 7 January 2011

I stayed for about one week beginning about Dec 29, 2010. I find Mexico charming and overlook minor issues as a difference of culture. However, on the night of Dec 29, 2010, there was a live-band party booked 25 feet from my exterior wall which was entirely glass. This party lasted until 12:30 AM. No, Im did not complaint a)... More

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dallas
1 review
5 of 5 stars Reviewed 10 January 2009

My stay there EXCELLENT!!!! I was there for a total of 25 days. They made my stay easy from help with the rental car to dry cleaning. The room service and the house keeping also Superb!! I believe that in between the heat and the congestion this hotel is truely a "Diamond in the Rough!"

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Guadalajara, Mexico
Top Contributor
67 reviews 67 reviews
49 hotel reviews
Reviews in 34 cities Reviews in 34 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 11 December 2007

This hotel was a choose of the company and it was a good one. The rate included a bufett breakfast. The room is really good and convenient, with all the services you can expect on a Holiday Inn. The bad new is the location. In the nearby area you won't fine nothing nice to go and have a nice walk,... More

Was this review helpful? Yes
See 2 more reviews by tecouag for Monterrey
Culiacan, Mexico
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 27 February 2013
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Was this review helpful? Yes 2
See 6 more reviews by Alfonso M for Monterrey
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Additional Information about Holiday Inn Monterrey Norte

Also Known As:
Holiday Inn Monterrey
Monterrey Holiday Inn
Address: Avenida Universidad 101 | Co El Roble, Monterrey 66450, Mexico
Phone Number:
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 77 hotels in Monterrey
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hotel Holiday Inn Monterrey Norte is located in the North Side of the city, in the heart of the Industrial and Maquiladora zone, Whether your visit to Monterrey brings you to us for business or pleasure, we are ready to serve you. From check-in to check-out, we offer a service that only the best hotels can give and our competitors want to match. Our Hotel in Monterrey features a two floor horizontal style building where most rooms come with a garden or pool view and the lower floor rooms have controlled access parking. Our Priority Club members get to use at no charge our Business Center. Start your day with the most delicious buffet. For lunch try our local meals buffet or order from our international menu. For dinner we recommend you select a 'norteño' style steak. Enjoy our swimming pool surrounded by beautiful gardens where you will find chairs, tables and umbrellas if you want to rest, eat or work outdoor. After a hard day work, relax in our Madame Garbo Lobby Bar listening live music or in our Night Club. The closest hotel to the industrial zone, bullring, racetrack, baseball stadium, soccer stadium, the State University Campus, the northern International Airport (Del Norte). Downtown, the Convention Center Cintermex and the North In-Bond manufacturing plants are 10 min away. Welcome to Monterrey ... For your beloved pets we provide kennels as pets are not allowed in the room. ... more   less 
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Holiday Inn Monterrey Norte
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