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Elcano Hotel

3.5 of 5
Av Costera Miguel Aleman 75, Acapulco 39690, Mexico
Hotel amenities
Elcano Hotel
Ranked #14 of 175 hotels in Acapulco
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132 reviews from our community

    Trip type
Traveller rating
    55
    48
    14
    10
    5
Date Rating
Santa Rosa, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 April 2013

Spent several days here with daughter and her friends. Most outstanding was the staff. Friendly and helpful. Some spoke some English and all were eager to teach us some Espanol. The bad publicity has really hurt the tourist trade in Mexico. Several waiters said "please tell your friends that we are nice and that it is safe here!" The views... More

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Sudbury, Canada
1 review
5 of 5 stars Reviewed 19 February 2013

I stayed at this hotel with my mother, It was peaceful and very clean. The staff was amazing and very attentive, helping us find different things we were looking for in town. I felt safe and the beach wasn't too packed, I was worried about travelling to Acapulco because of what the media is saying but there was nothing to... More

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Edgewood, Kentucky
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
222 helpful votes 222 helpful votes
5 of 5 stars Reviewed 7 January 2013

We stayed at the Hotel Elcano for 5 nights; arriving on Christmas Day. I traveled with my wife and 3 of our kids (19, 21 & 21 years old). We had 2 rooms. Our kids had a room with a balcony, we did not. I would advise getting the balcony room – it’s much larger & the balcony is very... More

Was this review helpful? Yes 1
See 5 more reviews by LuvDCaribbean for Acapulco
Samarinda, Indonesia
Top Contributor
52 reviews 52 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 25 July 2012

I came far away from Indonesia and it took me and my family 2 days to reach Acapulco. Stayed here for five nights during winter holiday, Hotel is great with the great view and amazing beach. Room was very big, clean and decorated very much like a boat, we can tell the age of the hotel but it is very... More

Was this review helpful? Yes 2
Alaska
Top Contributor
51 reviews 51 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 29 May 2012

We were not in Acapulco for a vacation. We were there because I needed to see an eye specialist. We booked this hotel as we had stayed there 23 years ago with my parents and were sort of looking forward to changes. There were none that we could tell and we loved it. The hotel was clean, well staffed, and... More

Was this review helpful? Yes 2
See 8 more reviews by zihuagirl for Acapulco
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 26 March 2012

This place is fantastic it is what Acapulco is all about. Comfortable rooms, good air-conditioning great beach, the food is great, best breakfast I ever ate. I had Montezuma’s Revenge (from elsewhere in Mexico) when we arrived in Acapulco, the Hotel Doctor was fantastic he had me out and about in 48 hours. A previous occupant had been washing sand... More

Was this review helpful? Yes 2
Sudbury, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 March 2012

Returned for my sixth time. Staff has worked there for years and years. Very atentive service. great time. book their "all most all inclusive!" It's a deal. Very well run hotel. very accommodating! Bar service on the beach.

Was this review helpful? Yes 3
See 2 more reviews by jsr451211 for Acapulco
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 March 2012

I loved the view and the service was great in the room and restaurant even if the rooms are old fashion they are kept immaculate and the TV works great. I will go back to El Cano next year and hopefully over and over. Keep up the good work and this goes for all of Acapulco: I felt safe during... More

Was this review helpful? Yes 1
Barrie ONTARIO
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 February 2012

just leaving a review of a trip to cozumel and noticed i did not leave one for the ElCano. I just was thinking of all the great service I recieved last trip as my current trip was lacking in beach/poolside service I Will Be Back trip was in 2010 not2012

Was this review helpful? Yes 2
Montreal, Canada
1 review
3 of 5 stars Reviewed 9 October 2011

fine hotel but you are not allowed to have a long chair on the beach ridiculus

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Additional Information about Elcano Hotel

Also Known As:
Elcano Hotel Acapulco
Elcano Resort Acapulco
Address: Av Costera Miguel Aleman 75, Acapulco 39690, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Acapulco
#4 On the Beach Hotels in Acapulco
#16 Best Value Hotels in Acapulco
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Elcano Hotel
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