I stayed at this hotel with my mother, It was peaceful and very clean. The staff was amazing and very attentive, helping us find different things we were looking for in town. I felt safe and the beach wasn't too packed, I was worried about travelling to Acapulco because of what the media is saying but there was nothing to... More

We stayed at the Hotel Elcano for 5 nights; arriving on Christmas Day. I traveled with my wife and 3 of our kids (19, 21 & 21 years old). We had 2 rooms. Our kids had a room with a balcony, we did not. I would advise getting the balcony room – it’s much larger & the balcony is very... More

I came far away from Indonesia and it took me and my family 2 days to reach Acapulco. Stayed here for five nights during winter holiday, Hotel is great with the great view and amazing beach. Room was very big, clean and decorated very much like a boat, we can tell the age of the hotel but it is very... More

We were not in Acapulco for a vacation. We were there because I needed to see an eye specialist. We booked this hotel as we had stayed there 23 years ago with my parents and were sort of looking forward to changes. There were none that we could tell and we loved it. The hotel was clean, well staffed, and... More

This place is fantastic it is what Acapulco is all about. Comfortable rooms, good air-conditioning great beach, the food is great, best breakfast I ever ate. I had Montezuma’s Revenge (from elsewhere in Mexico) when we arrived in Acapulco, the Hotel Doctor was fantastic he had me out and about in 48 hours. A previous occupant had been washing sand... More

Returned for my sixth time. Staff has worked there for years and years. Very atentive service. great time. book their "all most all inclusive!" It's a deal. Very well run hotel. very accommodating! Bar service on the beach.

I loved the view and the service was great in the room and restaurant even if the rooms are old fashion they are kept immaculate and the TV works great. I will go back to El Cano next year and hopefully over and over. Keep up the good work and this goes for all of Acapulco: I felt safe during... More

just leaving a review of a trip to cozumel and noticed i did not leave one for the ElCano. I just was thinking of all the great service I recieved last trip as my current trip was lacking in beach/poolside service I Will Be Back trip was in 2010 not2012

fine hotel but you are not allowed to have a long chair on the beach ridiculus