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Auto Hotel Ritz Acapulco

2.5 of 5
Av. Wilfrido Massieu s/n | Fracc. Magallanes, Acapulco 39670, Mexico
Hotel amenities
Ranked #120 of 173 hotels in Acapulco
2.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    2
    4
    2
    0
    7
Date Rating
KaElEm
Paris, France
1 review
2 helpful votes
1 of 5 stars Reviewed 6 May 2011
2
people found this review helpful

staff - so rude and unhelpfull, no idea of customer service; room - no hot water, toilet didn't flush, water was leaking from the sink, fleas in a bed (no kidding), cockroaches on the floor, road work just outside the hotel all night long, nothing included in a ridiculously high price! when we reported any problem to the staff we... More

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belugasweet
montreal
2 reviews
3 helpful votes
1 of 5 stars Reviewed 9 September 2008
2
people found this review helpful

Traveling alone as a single older woman I felt insecure as half of the halls of the hotel were dark. I complained to the administrators and I was told that it was done in order to save electricity since a good portion of the hotel rooms were vacant!!!! The room had no telephone, so in case of emergencies you had... More

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paulette7
Cornwall, Ontario
1 review
4 helpful votes
5 of 5 stars Reviewed 25 January 2008
4
people found this review helpful

I stayed at the Ritz from Jan. 11 to Jan.17 2008 and would recommend it very highly. The food was excellent, the staff was very friendly and helpful, they couldn`t do enough for you. Very clean rooms, comfortable beds, the bathrooms were always very clean and asways had lots of hot water. Excellent ocean front view. Beautiful big pool. The... More

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jwflygirl
Detroit, Michigan
1 review
2 helpful votes
4 of 5 stars Reviewed 13 March 2007
2
people found this review helpful

Great value for an inexpensive all inclusive! Older Hotel but very clean. Booked through Apple Vacations (charter). Stayed March 2, 2007 to March 9, 2007. No problem drinking the water (and everything else) and eating here! Never got even a twinge of sickness! The hotel staff was very friendly and helpfull. The newer tower (south tower) rooms are much nicer... More

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A TripAdvisor Member
Los Angeles, CA
2 reviews
33 helpful votes
1 of 5 stars Reviewed 30 May 2003
23
people found this review helpful

This place charged us $100 a night for a room whose elevator and air conditioning didn't work. We asked for a change of rooms and got one where the a/c was still out of order but had the charm of having wires hanging from the bathroom ceiling. All for $100 a night. Even during the Christmas/New Year's high season, there... More

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A Hotels.com Traveller
1 of 5 stars Reviewed 11 January 2012
1
person found this review helpful
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A Hotels.com Traveller
1 of 5 stars Reviewed 28 December 2011
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Itzcoatl
Chilpancingo, Guerrero.
Senior Contributor
30 reviews
14 helpful votes
3 of 5 stars Reviewed 2 April 2011
1
person found this review helpful
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Figaro999
Chateauguay
Reviewer
3 reviews
10 helpful votes
3 of 5 stars Reviewed 21 January 2011
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NOttow
Puebla, Mexico
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 21 October 2010
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