Just got back from a week at the Riu. We could not have asked for a better trip. The resort is beautiful, the service is excellent, and the rooms are fantastic. If you want to do the full service restaraunts, you need to book reservations early in the morning. There is a small bar up the beach for something different,... More

We visited the Riu Feb 9/16 2012. The service was second to none. We were greeted by friendly and helpful staff on our arrival and the service only go better. The service was exceptional where ever we went on the resort. The food was always fresh and very tasty.The breakfast and supper smorgs were the best I've ever had anywhere.... More

The property is located in the suburbs of Mazatlan, at the northern tip of the road leading out of town. The skyline is littered with semi-completed condos up and down the beach baring exposed re-bar and rusting cranes. Time has seemed to stand still after the financial crash in 2008 and construction hasn't started back up yet. The result is... More

Vacationed Jan 31/Feb 8 2012. What a pleasant surprise. The service was great.the food was great, the beach was great, pools were great. Nothing to complain about. Riu has my vote on "How to care for thier clients". Can't wait to go back ! More

We vacationed for the first time in Mazatlan at the Rui. The people are excellent, the food great and the beach, room, hotel, restaurants are imacculate! Felt more than safe with all the hotel staff watching out for everyone after the incident. the atmosphere here is very relazxing and the staff and surrounding locals are very real and willing to... More

I went back to the RIU again this year and had the same great service as last year. The food was still good with the exception of the night we went to the Asian restaurant. The sushi and sashimi were fine, but the rest, with the exception of the beef with vegetables, was mediocre. As it is a buffet, it... More

RIU Emerald Bay Trip Report Feb 2-9/2012 Rooms OMG what a view and we were only on fourth floor but that was because we did not pay for oceanview, all rooms have an oceanview, you can upgrade which only means you are higher up. Rooms are great, nice decor but watch out for the beer openers. We busted two beers... More

Just arrived home from the Riu at Emerald Bay and had a pretty good time. The beach is fabulous, weather was perfect. Our room was amazing: clean, comfortable, and the view was fantastic. The service in the restaurants was excellent, but on the beach we were surprised no one was around to take drink orders, and the bar on the... More

I have to start by saying that after reading many other reviews I have to question if these people were in the same resort? We had a great experience all around. This was our second time to the Riu Emerald Bay and I think it has improved from 2 years ago! Check in: very quick and accommodating: we were travelling... More