We wish to share our great vacation with the friendly people at Luna Palace, at the desk, the housekeeper maid, the restaurant & pool bar, the maintenance crew & gardener, & the Manager, who were all so cheerful and helpful. Rooms are very comfortable with thick new mattresses, clean bathrooms and showers, well-supplied kitchenettes, with fridges & coffeemakers, etc. The... More

Had a wonderful stay at the Luna Palace. It was a smaller older hotel, very quaint. The rooms are large and have been remodelled and continuing to be upgraded. It was a delight to have 2 bathrooms. The Service we had was wonderful. Our maid (Gloria) was excellent and she was very accomadating. She worked around our schedule and did... More

The rooms are clean spacious and well appointed with great ocean views. Swim up bar service wasinteresting with wonderful service at reasonable prices. Impressed by welcome refreshments while we were getting registered. Good location to wander the nearby shops and restaurants. Only negative is that the nice soft sandy beach does not extend very far out into the water before... More

had read so many mixed reviews before we went, but our stay was fantastic! it was very clean and the grounds well maintained. great location and beach, and the weather even cooperated. the only drawback for us was having all the dishes locked in the cupboard and a staff that could not understand us--next time we will know to ask,... More

My wife and I stayed at the Luna Palace for 2 weeks. We had read the reviews before we booked the trip so we knew there were good and bad points but decided to take a chance. The Luna is an older hotel complex and it was being renovated while we were there and the workmen tried thier best not... More

The only "resort" amenities this hotel has are a swimming pool and only one restaurant, which most hotels in Mazatlan have and are not named “resort”. The resorts at Mazatlan have more than two restaurants and large gardens and like relaxation areas. Other than that, the hotel rooms are clean, but they do not change your bed clothes every day.... More

The resort was small and very hospitable. The ocean was right at your fingertips or the heated pool with a swim up bar and waterfalls. Can't wait to go back this November again. More

Pool was nice, warm and clean, service around the pool also very good. We ate in the restaurant and the food was okay but a bit slow on service. Rooms were large and clean but the hotel appears very old and run down although we were told it is only 14 years old. Broken plug ins, poor TV connection, toilets... More

Spent 3 weeks at Luna Palace.Great location,best beach,great oceanview.Room better than expected.Staff tremendous, manager, lobby, waiters, bartenders, and maids could not be more curteous and helpful.Even had the grounds keeper ask if ther was anything he could do for us.Would highly recommend. More