I have to start that saying that I usually stay at the Tropicana and LOVE IT THERE, but I was traveling alone and found a great package staying at Casa Dona Susana. Upon arriving, I was told that my room wouldn't be cleaned and available until 2pm. They not only offered to hold me luggage until then, but allowed me... More

Right in the heart of town. You couldn't ask for a better place! The room was so nice and as we talked to other guests, we figured out that they were all return guests. That says allot! Our trip was the anniversary that we never had. The room was very nice it had a small kitchen- ett and the roof... More

I booked this stay based on other reviews. I felt we got more than we could reasonably expect for $45 per night. The room was not cramped, the light was good, the bed comfortable, everything worked. The priveleges at the neighboring Playa Los Arcos resort were a bonus. The staff was very friendly and most cooperative. We would definitely stay... More

I've stayed at La Casa Dona Susana 4-5 times now. The friendly staff, easy-on-the pocketbook rates, location, and rooftop pool keep me coming back. The rooms are simple - this isn't like a Hilton, or even a Holiday Inn. But, they are clean, the staff is accommodating, and the location can't be beat! The rooftop pool is the perfect way... More

After one night in room 109--tight enough that the door hit the king size bed, narrow walkway around bed, window shutters let light in but do not open, clammy, hearing the Olla Alta restaurant pot washing in the kitchen--it did not seem pleasant to spend 3 additional nights. We paid $20/night to upgrade to the losarcos junior suites across the... More

I was definitely looking for a small, quaint hotel in La Zona Romanitca. This hotel fit the bill. Cheap, old Mexican charm and friendly staff made my stay truly enjoyable. The front desk and bell hop greeted me every morning by name and made sure I was satisfied. For the price I paid (under $100 a night) I think it... More

We enjoyed our stay here, especially the rooftop pool, which was adult only and very quiet and peaceful with a great view of Puerto Vallarta. No need for the all inclusive deal with the restaurant at Playa Los Arcos - the food was not very good and there are many nice and affordable restaurants nearby. It was great to have... More

stayed at casa dona Susana from mar 25-April 6 i read many reviews to make sure this would be the right place to stay since the reviews where promising and the photos where good i gave it a shot after all I'm not that picky i just want a safe,clean,comfy room just like anyone else upon my check in the... More

None of the standard rooms have windows that open to the outside for fresh air. The smell of mildew was overwhelming and when we complained and proceeded to check out we were offered a jr. suite with doors that open to the outside, but the normal price for this room is $128 which is much higher than rooms with similar... More