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Buenaventura Grand Hotel and Spa

3.5 of 5
Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Hotel amenities
Buenaventura Grand Hotel and Spa
Ranked #27 of 117 hotels in Puerto Vallarta
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850 reviews from our community

Traveller rating
    328
    275
    121
    70
    56
See reviews for
Families
159
 
Couples
294
 
Solo
21
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 May 2013

I have never written an on-line review before but I feel an obligation to write about this resort and our experience there. I travelled at the end of March/first part of April with my husband and two kids. My number 1 complaint about this hotel is the mold. You can see it and you can definitely smell it. We had... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 9 May 2013 via mobile

A very nice hotel, nothing too spectacular but it has a nice view and have everything one on a vacation would want. The staff were the best, from Omar the busboy to Ademire and Apricot at the front desk and Jorge the activity staff. They made sure we had a great time and they took care of us. We really... More

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oxford
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

Don't be out off by the un-impressive frontage! Behind a very bland facade opens up a huge airy atrium containing reception, lounge, and bar. We were checked in quickly, politely and efficiently, and were given a welcome drink. A concierge then explained the dining arrangements and we were whisked off to our room which yad all we needed, including air-con... More

Was this review helpful? Yes 1
Vancouver,Bc
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 May 2013

We were there April 28th 2913 to May 5th. This was my 8th time to Mexico and his first -- I've been to PVR 6 times and stayed at the Palladium Vallarta, The Royal Decameron and the Riu Jalisco. The Buenaventura has had good reviews on trip advisor for years but frankly, I'm very disappointed with my experience and will... More

Was this review helpful? Yes 1
Chetek, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 April 2013

We travelled to Mexico for our wedding this past April. We had a group of 25 people ranging in age from 4 to 70. We wanted to stay on the beach, close enough to town that we could walk to the Romantic Zone and the Malecon. We also wanted a resort that had enough restaurants and bars for those that... More

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See 9 more reviews by BarkleyFan for Puerto Vallarta
Quesnel, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

Well we went back to the Buenaventura Hotel again this year for two weeks. I can not say enough good things about this hotel. The staff is great, the location can not be beat. We all ways get the best treatment and a great room.So once again very happy.If you need a drink on the beach or at the pool... More

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See 3 more reviews by pam1859 for Puerto Vallarta
Sanborn, New York
1 review
4 of 5 stars Reviewed 18 April 2013

We had to check out of room 6 hours before our ride to Airport. They allowed us to keep luggage in storage area and were kind enough to let us shower later in Hospitality Room. When we got home and unpacked, someone had taken our camera and left the case in our luggage. We had such a great time and... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 15 April 2013

We were at the BV because our booked hotel had "problems". The beach outside the hotel is only suitable for strong swimmers, but even they have to watch out. I got tumbled and there were a lot of big stones being tumbled along with me. It is a no-no for kids and seniors. The hotel food is a bit confusing.... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 April 2013

Had a great stay. Great location. The weather was hot. The rooms, and the whole place was always very clean. The food was also very good. It was great being so close to down town, lots to see down town, and there are so many great places to eat down town. The people at the resort were always very freindly,... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 April 2013

I was very pleased with my five night (3/13 - 3/18/3013) stay at the Buenaventura Grand. The hotel was much better than what I had expected after reading some other reviews. I got there on a Wednesday and the place was wide open until the weekend. And even over the weekend the hotel never felt crowded. The facilities were well... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travellers say

  • Room service(21)
  • Very good(13)
  • Wait staff(8)
  • Honeymoon suite(8)
  • Pool area(8)
  • Ocean views(6)
  • Great time(6)
  • All-inclusive package(5)
  • Most part(5)
  • Tile floors(4)

Additional Information about Buenaventura Grand Hotel and Spa

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotels in Puerto Vallarta
#22 Family Hotels in Puerto Vallarta
#23 Romantic Hotels in Puerto Vallarta
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Set in the heart of the lively seaside town of Puerto Vallarta, Buenaventura Grand Hotel & Spa is the perfect Mexican resort for total relaxation.Located just five minutes from the downtown shops and restaurants, and 15 minutes from the airport, Buenaventura is the perfect Mexico beachfront resort to delight all of your senses. Enjoy our spacious rooms and suites offering stunning ocean views and modern amenities. ... more   less 
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Grand Hotel
Buenaventura Puerto Vallarta
Buenaventura Hotel
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta

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Buenaventura Grand Hotel and Spa
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