The Sheraton Buganvillias is a great brand property and location that unfortunately doesn't live up to it's promise. It was difficult to have a great experience (their were six of us in our party) when we were faced with mediocre rooms, broken reservation promises, and the constant pressure of the timeshare sales staff to get us into their presentations. It's... more

I had read some of the reviews after my husband booked the Sheraton Bunganvillias and was really concerned. But had to write my fist review as the stay was great but yes they do nickle and dime a bit. We were ony approched once about the timeshare, said no thank you to the tour( and the free breakfast and drinks)... more

Things did not start out great at the Sheraton, we are Starwood Gold members and booked the room using our account, we reserved a non-smoking room with a king bed and expect to be put on the Starwood Preferred floor. We were informed on check in that there were no non-smoking rooms with king beds available! Our choices were either... more

We have stayed at this property several times and have always stayed on their Club Level which includes an enhanced continental breakfast. It has always included a large tray of several kinds of thinly sliced meats and cheeses. This time it was missing. We had the usual fruit and sweet rolls, but the protein that would sustain us until lunch... more

The property has two parts to it, the hotel part and the timeshare part. We stayed in a balcony room on the 3rd floor in the hotel part. The rooms are pretty average for a Sheraton. It was clean and had new bedding and a flat screen tv. The only negative we found with the room was that the a/c... more

Whatever happened to the name Sheraton to mean you were staying in luxury. Seems like they went down hill in the 80's and have never come back since. We found the hotel not very clean, the food was not so great and we ended up eating out everyday, which was fabulous but really expensive! The walk from the hotel to... more

Well, i was a repeat customer who loved the sheraton, until this last trip! Am still in shock! i am thankful i used a booking agent, bookit.com, though i didnt anticipate any problems, it is nice to have a safety net. and as it turned out..they saved our trip! Last year at sheraton we paid 1500 bucks each for kitchentte... more

my stay at the sheraton buganvillas was the best time of my life. I went with my grandparents and my cousin. The view from our rooms of the ocean were breathtaking. The pool and hot tub was so relaxing and the rooms were beautiful. If I ever get the chance to go back to puerto vallarta I would definitely love... more

First of all, everything at this hotel has a surcharge. Internet is $15 a day. To eat at the buffet restaurant, dinner is $40/person, breakfast is $25/person. There was a scary sign in our room saying the bed is brand new, and not to eat in the bed or lie in it with suntan lotion on - it will be... more