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Velas Vallarta

4.0 of 5
Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
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Hotel amenities
Special Rate
$132 (USD)
Velas Vallarta
Ranked #25 of 117 hotels in Puerto Vallarta
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1,860 reviews from our community

Traveller rating
    1,386
    313
    73
    43
    45
See reviews for
Families
646
 
Couples
648
 
Solo
20
 
Business
35
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

Review and revise entertainment - add more trips or outings - otherwise it is the PERFECT place to relax and receive the best service in a carefree spotless resort - never slept better! Now if only the airlines can make their end easier - used to be easy, now long to travel from St. Louis - to PVR - what... More

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Fort Dodge, Iowa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

Will go back every yr!!!!!Great restaurant with different them of food every night.Pool is BIG with quieter--warmer pool side and other side is where the action is with games and swim up bar.Decent work-out room

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

We had been going to the Riveria Mayan side of Mexico for years renting a house but decided it was time to pamper ourselves with the All Inclusive option so having gone to Velas in the past we switched this year to make Velas our home for our winter trip each year. Velas is all that you can ask for... More

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Burks Falls, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 12 May 2013

Staff is always very accommodating! When we bring friends and family who are not members they want to book back at this resort because of the staff and the clean friendly surroundings. Real People on Real Holidays stay at this resort! Privacy is respected by Staff! Food is Excellent! Water Aerobics are fun each day at noon! Beach is Relaxing!... More

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See 3 more reviews by Nancy M for Puerto Vallarta
donald w, Guest Relations Manager at Velas Vallarta, responded to this review
13 May 2013

Thank you for your glowing review of our resort. We understand that when a guest invites friends and family to share what they have experienced in past visits there is a certain pressure to impress your guests. With our service orientated philosphy and gorgeous product it is difficult to let them down. So be rest assured that when you invite... More

Liberty, Missouri, United States
1 review
5 of 5 stars Reviewed 11 May 2013

Lori and I had an amazing time as we do every time that we stay at Velas Vallarta. The resort was spotless, the restaurants were top notch, and the weather was perfect. Morcelino made sure that we had everything that we could possibly need while we were poolside. He was the hardest working person at the pool and always had... More

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donald w, Guest Relations Manager at Velas Vallarta, responded to this review
12 May 2013

I always enjoy reading comments from our repeat guests in order to gauge the consistency of our product and service and I note that with your comments that we are doing quite well in keeping up with your expectations. In referring to Marcelino in the Aqua Bar you should know that him and others are the example that all our... More

1 review
5 of 5 stars Reviewed 8 May 2013 via mobile

This was our second visit to Velas Vallarta, and it lived up to all of our expectations and then some. We were so excited by the free room upgrade which we did not know of till we checked in. We got an ovean view and balcony for the price of the least expensive room because of Expedia. We also received... More

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donald w, Guest Relations Manager at Velas Vallarta, responded to this review
9 May 2013

Thank you for expressing your surprise and gratitude for the amenities that you received upon check in. Actually Expedia has a select group of clients called "Elite" who automatically receive these perks. With your reservation Expedia advises us of your Elite status and the preprogrammed benefits are automatically entered into your file before your arrival. So congratulations on your preferred... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stayed at Velas Vallarta for a family vacation with my husband and two toddlers. The resort is not huge, which I liked because I was with small kids, but others may not. There are two restaurants, one is right on the water. The restaurants change their menu each night. I found the food to be good and pretty typical... More

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donald w, Guest Relations Manager at Velas Vallarta, responded to this review
8 May 2013

As you so well wrote our resort is very friendly towards children and the needs of parents with children. Our goal as a condominium all inclusive is to make the little things easier for parents because after all you too are on vacation. From the 24 hour room service to the kitchen complement which is restocked daily, the chore of... More

Vicenza, Italy
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

My husband and I stayed here for a week as a second honeymoon. We were stunned when we got there as the place is beautiful. The staff was very kind at first, but as you stay there for a while they tend to get a little rude. However, I was still pleased with our stay there. We booked attractions from... More

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See 2 more reviews by geckogirl92 for Puerto Vallarta
donald w, Guest Relations Manager at Velas Vallarta, responded to this review
9 May 2013

We are happy that you enjoyed yourselves here at Velas Vallarta. We are in the process of improving certain aspects of our service and product as at this time it is slower, which allows us to reflect on what we have and explore ways to make it better. Reinforcing certain ideals amongst our staff in order to maintain the image... More

Olathe, Kansas, United States
1 review
3 of 5 stars Reviewed 3 May 2013

Compared to my stay at Paradise Village last year this resort leaves a lot to be desired. Their entertainment is fairly nonexistent. Their rooms are very nice, pools are large and gorgeous, food is so-so, everything is sparkling clean and the staff is extremely friendly. But, the DJ is pretty boring, plus their speaker system stinks...sometimes you can barely hear... More

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donald w, Guest Relations Manager at Velas Vallarta, responded to this review
8 May 2013

Thank you for taking the time in expressing your perceptions about your stay with us. You are right in a sense to say that the entertainment at Velas Vallarta is not in abundance. Actually we try to balance the type of fun that we offer amongst all the diverse age groups that visit us. From little children to teens to... More

Novato, California
1 review
5 of 5 stars Reviewed 2 May 2013

We stayed at Velas Vallarta back in March. I did not know what to expect, we had not been to PV in many years. We were pleasantly surprised by this resort. It may be a bit dated but is very clean both inside and out. Our room was comfortable, we had a nice deck to sit out on, and plenty... More

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donald w, Guest Relations Manager at Velas Vallarta, responded to this review
9 May 2013

Thank you for returning to Puerto Vallarta after so many years and especially for selecting Velas Vallarta. I am sure that you had noticed various changes throughout the city that makes us a more attractive and safe family destination. I would be interested in seeing your before and after photos of downtown to appreciate the advances that we have made... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(88)
  • Very good(79)
  • Aqua bar(52)
  • Time share(47)
  • Pool area(36)
  • Grounds were beautiful(31)
  • Mexican fiesta(27)
  • Great food(26)
  • Top notch(24)
  • Kid Club(24)

Additional Information about Velas Vallarta

Address: Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotels in Puerto Vallarta
#9 Family Hotels in Puerto Vallarta
#11 Top resorts Hotels in Puerto Vallarta
#12 Luxury Hotels in Puerto Vallarta
#13 On the Beach Hotels in Puerto Vallarta
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet á la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality.Your only responsibilities during your vacation are to relax and enjoy breathtaking views of the bay and the Sierra Madre Mountains, splash into excitement in three swimming pools, play a round of golf or enjoy a rejuvenating Spa treatment. Whether you are planning a family vacation or a corporate retreat, trust in our all-inclusive resort and spa in Puerto Vallarta, Mexico to exceed your expectations and leave you ready to plan your next visit. We look forward to catering to you and helping create unforgettable memories. ... more   less 
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Hotel
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort

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Velas Vallarta
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