We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa Velas

4.5 of 5
Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Hotel website
Hotel amenities
Special Offer
Package Deal
Casa Velas
Ranked #3 of 117 hotels in Puerto Vallarta
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Expedia.com Travelocity Hotels.com
and 6 more sites!
Traveller Reviews
Room Prices
Write a Review

711 reviews from our community

Traveller rating
    590
    64
    26
    19
    12
See reviews for
Families
35
 
Couples
517
 
Solo
17
 
Business
18
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Seattle, Washington
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

Oh My Goodness! What an incredible time we had at Casa Velas last week!!! We felt so totally pampered and spoiled. The grounds and pools are beautiful. The staff is great! Denisse, the Concierg, was so very helpful. See her if you need anything. The restrauant has great food. We ate there for all three meals. Make sure you get... More

Was this review helpful? Yes
Rincon de Guayabitos, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2013

We just spent five days at Casa Velas for our 20th anniversary. We live just north of Puerto Vallarta and wanted something close to home for business reasons. Casa Velas was an amazing retreat in the middle of Vallarta. The property is extremely well maintained and beautiful. The staff goes above and beyond to make your stay comfortable. The food... More

Was this review helpful? Yes 2
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
17 May 2013

Dear Guest, Casa Velas appreciates the time you have taken to give us your opinion and observations, guest satisfaction is very important to us and we are very happy to know you had a wonderful time. I thank you for giving us the opportunity to be your home away from home. Best regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52... More

Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 April 2013

We recently spent a week at Casa Velas for a wedding. We have been traveling to Mexico for over 25 years. We have a home in Cabo San Lucas. I believe that we know what to expect from a Mexican Resort. We were not disappointed in any way with Casa Velas. The service could not have been better. The staff... More

Was this review helpful? Yes 3
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
6 May 2013

Dear guest. Warm greetings from Casa Velas , thank you for sharing your lovely experience. We feel honored to know we exceeded your expectations. Having the satisfaction that in the near future, you will be a returning guest, please know that all of our guest are pampered and well taken care of providing the essences of your home away from... More

New Orl
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 April 2013

We chose this resort out of many resorts in the U.S. Mexico and Latin America primarily because of all the glowing reviews we read. Casa Velas is "post card" pretty and the service is among the best we have experienced anywhere. The onsite restaurant, Emiliano, was fantastic and the best food we had during our stay. While not located directly... More

Was this review helpful? Yes 2
See 2 more reviews by James W for Puerto Vallarta
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
13 May 2013

Dear Guest, Thank you for a lovely review,we highly appreciate the time you have taken to express your memorable experience, I apologize for the inconvenience upon check out;please know that we have taken action in the matter the best in service. we're very happy to know that you have chosen us from all the resorts in the area.Our goal is... More

Irvington, New Jersey, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2013

This was our second time at Casa Velas , third visit to Mexico. It is always a excellent experience. I have never been pampered and treated like royalty {close to it} Before. We just returned yesterday and I want more..... Gourmet food everyday, Drinks all day, great weather, excellent staff, heavenly spas, and a great way to reconnect or have... More

Was this review helpful? Yes 1
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
13 May 2013

Dear Guest, Warm Greetings from Casa Velas, We appreciate the time you have taken to express your lovely experience. It truly was a pleasure to assist you at all time. Casa Velas is very happy to know you enjoyed the tranquil. relaxed atmosphere, the exquisite dishes from emiliano and the beautiful sunsets at the beach club. Hopefully you will give... More

SF Bay
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 23 April 2013

My better half and I just got back from Casa Velas just a couple of days ago. We went for our 15 year anniversary. I can't give it 4.5 stars like I would like to, but that's my real rating. We have been owners since December 2008, and this was our first time visiting Casa Velas. We have already been... More

Was this review helpful? Yes
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
6 May 2013

Casa Velas appreciates the time you have taken to give us your opinion and observations, please be assured that your comments have been very helpful and we are committed to improve all of our weak areas. I apologize for the inconvenience you had to deal with upon check out. It was wrong on my part,, I should have confirmed your... More

Racine, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2013

Just got back from Casa Velas, Puerto Vallarta. Our first visit to Mexico not staying directly on the ocean. Well worth it for this resort on the Marina Vallarta golf course with it's own private beach club on the ocean anyway. The staff is amazing and takes excellent care of you. The food is great and you can use your... More

Was this review helpful? Yes 1
Los Angeles
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 13 April 2013

We really liked the personal attention and boutique feel you get from hotel casa velas. It's the perfect place if you are not a fan of big, busy high rise hotels. The rooms were nice and the service was great. The only 2 downsides were that the beach 2 minutes away was not that great (although I think that applies... More

Was this review helpful? Yes 5
See 2 more reviews by MikiJuli for Puerto Vallarta
Yorkshire UK
Top Contributor
74 reviews 74 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 13 April 2013

I stayed here for a week in March with my daughter When we first arrived we were allocated a really dated suite, it was sub standard, the bath was cracked, the furniture old and only one bed ( I had requested 2 beds). After much protesting and threatening to leave, we were allocated a room similar to the ones shown... More

Was this review helpful? Yes 1
See 2 more reviews by appleacre for Puerto Vallarta
casavelasmanagement, Public Relations Manager at Casa Velas, responded to this review
23 April 2013

Dear guest Thank you for taking the time to express your experience here at Casa Velas. We appreciate and take into consideration all of our guest comments and from now on we will make sure to double check a room before assigning it to a guest. As for the food quality, we have recently changed our menu to include more... More

Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 April 2013

We had two rooms at Casa Velas for one week. One room was for our 17 year-old son and his school mate. The hotel grounds are beautiful and the interior/exterior spotless. Rooms are a generous size, including the baths, which include double vanities and large showers. The short ride to the beach club was convenient, swift, and pleasant. The staff... More

Was this review helpful? Yes 2
 
 
Casa Velas
Enter dates 1 night 2 nights
 
Playa Fiesta BeachClub & Hotel
Great value on a similar hotel
Puerto Vallarta, Jalisco
5 of 5 stars 326 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Puerto Vallarta
Luxury
CasaMagna Marriott Puerto Vallarta Resort & Spa
CasaMagna Marriott Puerto Vallar... 4.5 of 5 stars 932 reviews
Good for business
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta 4.0 of 5 stars 753 reviews
Near the beach
Buenaventura Grand Hotel and Spa
Buenaventura Grand Hotel and Spa 4.0 of 5 stars 846 reviews
Great value
Hotel Catedral Vallarta
Hotel Catedral Vallarta 4.5 of 5 stars 166 reviews
Show Prices ABS:HotelCheckRates-d152980?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d155673?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d152380?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1854379?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Puerto Vallarta
Playa Fiesta BeachClub & Hotel 5.0 of 5 stars 326 reviews Dreams Puerto Vallarta Resort & ... 4.5 of 5 stars 3,527 reviews Sunset Plaza Beach Resort & Spa 4.5 of 5 stars 574 reviews Barcelo Puerto Vallarta 4.0 of 5 stars 2,286 reviews
Show Prices ABS:HotelCheckRates-d284331?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d481596?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1917232?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d153550?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 117 hotels in Puerto Vallarta, ranked by popularity

Been to Casa Velas? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Beach Club(148)
  • Golf course(40)
  • Room service(39)
  • Plunge pool(31)
  • Very nice(25)
  • Sister resort(17)
  • Lobby bar(13)
  • Other guest(11)
  • Grand Class Suite(10)
  • Would highly recommend(10)

Additional Information about Casa Velas

Address: Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Phone Number:
Region: Mexico > Pacific Coast > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Puerto Vallarta
#1 Luxury Hotels in Puerto Vallarta
#1 Top resorts Hotels in Puerto Vallarta
#1 Romantic Hotels in Puerto Vallarta
#13 Family Hotels in Puerto Vallarta
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Puerto Vallarta, Mexico All Inclusive Vacation ResortImagine the perfect adults-only retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Like a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience awaits, stunning sunsets and memorable dining, at your private Ocean Club .Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Amex, Olotels, Otel, Venere, Priceline and Tingo so you can book your Casa Velas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique

Owners: What's your side of the story?

If you own or manage Casa Velas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Casa Velas
Enter dates & see best prices* (from Expedia.com, Travelocity, Hotels.com, and 6 more)
Enter dates 1 night 2 nights
Show Prices