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Krystal Puerto Vallarta

3.0 of 5
Av de los Garzas, s/n, Puerto Vallarta 48300, Mexico
Hotel amenities
Ranked #87 of 114 hotels in Puerto Vallarta
3.0 of 5 stars 468 Reviews
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468 reviews from our community

What travellers say about this hotel
  • New tower(16)
  • Italian restaurant(14)
  • Time share(12)
  • Pool area(10)
  • Very nice(7)
  • Room service(7)
  • Ocean views(6)
  • Credit card(6)
  • Couples massage(4)
  • Cruise ship(4)
Traveller rating
    78
    140
    79
    75
    96
Only show reviews for Family (67) | Couples (106) | Business (17)
Date Rating
marathongirl_315
Green Bay, Wisconsin
1 review
3 helpful votes
1 of 5 stars Reviewed 6 February 2012 NEW
4
people found this review helpful

I have never written a review before on a hotel, but because this experience was so awful, I feel compelled to let others know! I have stayed in Mexico at various all inclusive resorts many many times and feel I have several good comparisons with which to judge this hotel. It started with check-in when the rooms weren't ready. This... More

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Jan H
Saint Paul, Minnesota
2 reviews
6 helpful votes
4 of 5 stars Reviewed 29 January 2012
6
people found this review helpful

I don't understand all the negative comments on here about this place. We just returned after spending five days there and we had a wonderful time. The staff was exceedingly friendly, the food was good, the pools were clean, the grounds manicured and, for a hotel, the prices for food were reasonable. We did not get the all inclusive and... More

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lovestopartyNov09
Reviewer
3 reviews
4 helpful votes
3 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

The Krystal has a wonderful staff. We had so much fun with them. That's what's great about Mexico is the people! The resort was nice. Just wish we had a refrigerator in our room. The beach is beautiful. I've been to Puerta Vallarta 3 times now and The Krystal has the best beach! Staff and beach! We had a great... More

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michele d
Milwaukee, Wisconsin
1 review
6 helpful votes
1 of 5 stars Reviewed 25 January 2012
6
people found this review helpful

My family and I stayed here for a week over Christmas using our timeshare through RCI. We travel usually twice a year to Mexico and we have never been so disappointed as this time. As soon as we approached the property in our taxi, we couldn't help but notice multiple millitary men standing outside the entrance to the hotel with... More

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hapytrvlr_27
Minneapolis, Minnesota
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

The property was OK, nothing great. Our room was clean, but the beds were uncomfortable. The service was terrible. I have never been to a resort in Mexico where I had to ask 3x and wait 30mins for 1 drink. Booze was just ok. The food was crappy. I ate omelets for breakfast and the rest of the meals we... More

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Sallie H
Guadalajara, Jalisco, Mexico
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

Pretty much all of the bad things that people have said about this hotel on here are extremely true. It is run down, the service is so-so, and it's an absolute tourist trap (expensive if you don't do the all inclusive, and tacky Americans everywhere). I would say it is better to spend a little extra money and stay somewhere... More

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Kamloopians
kamloops , B.C.
1 review
9 helpful votes
4 of 5 stars Reviewed 30 December 2011
9
people found this review helpful

Our family rented the private "Villa Carousel" ,located in the center of the Krystal property, for ten days over Christmas and we just can't say enough about it. Our family had full use of the resort amenities but did not include food and drinks. All resort staff always had a smile and willing to help. For the noise everyone is... More

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MrPV
CA
Contributor
19 reviews
18 helpful votes
3 of 5 stars Reviewed 17 December 2011
6
people found this review helpful

The Pools have changed the big pool on the beach has been cut in half and swim up bar has been removed. More

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bjwcfpc
central Illinois
Reviewer
4 reviews
13 helpful votes
4 of 5 stars Reviewed 16 December 2011
12
people found this review helpful

It is true the main pool, a beautiful centerpiece of the property is gone to make room for a Hilton at the north end. In it's place is a new "family pool" north of Las Velas restaurant which opened December 4 and the adult pool south of Las Velas that was about one or two days from opening when we... More

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hayleymarie99
Toronto, Canada
1 review
12 helpful votes
1 of 5 stars Reviewed 27 November 2011
12
people found this review helpful

Awful awful awful and more awful Do not go here! I am by no means picky, I spent the last month traveling mexico in very rural areas living mostly in hammocs so this review comes from someone who can rough it. The construction going on is so loud at all times that you actually can not relax at this hotel.... More

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Krystal Puerto Vallarta Also Known As

  • Nh Hotels Puerto Vallarta
  • Nh Krystal Puerto Vallarta
  • Krystal Vallarta
  • Nh Hotel Puerto Vallarta
  • Krystal Hotel Puerto Vallarta
  • Nh Krystal Vallarta
  • Nh Krystal
  • Krystal Resort Puerto Vallarta
Address: Av de los Garzas, s/n, Puerto Vallarta 48300, Mexico

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Krystal Puerto Vallarta
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