We stayed at both the Grand Mayan and the Mayan Palace. I prefered the Mayan Palace. The rooms are about the same in each, but the couches are a bit better at the Grand Mayan, although timeshare couches are all uncomfortable. The bellboys were very helpful when we arrived with our luggage and also with our groceries. There were always... More

We just returned from a week stay at the Grand Mayan Palace in Puerto Nuevo. Out of 9 of us 6 of us got sick including children. Vomitting, diarrhea and chills. We have been going to the Mayan for many years and have never talked to so many people that have been sick. One man at the pool said his... More

this place has a great pool area and beach area where you can swim in the sea. it's located right near the marina area where there are many bars and restaurants. and it's only 80-100 peso to get to the downtown melancon (boardwalk) and to old town. be careful about bed selection. we stayed in a master room (hotel room)... More

The Mayan Palace PV is absolutely beautiful and in a prime location near the marina. The rooms are beautiful, the grounds are gorgeous and the pool area and restaurant were great. The staff at the front desk had no personality at all and the girl at the concierge was more interested with painting her finger nails than with answering any... More

I visited the Mayan Palace PVR with 4 girlfriends from January 7 - 14, 2012. Thanks to all of the lovely folks on Trip Advisor I was prepared to deal with the staff at the Mayan. I am a member of the Mayan Palace and did not receive a room with a great view. The staff was very accommodating and... More

This hotel have a great location, just walking distance from the Marina Vallarta, where there is a lot of very good and shops. Also, to go to the Old Vallarta downtown you could take the bus in front of the hotel. The hotel itself was very clean, all the employees were were very nice and very organized. We have a... More

We stayed in a friends 2 bedroom, 2 bathroom time share at this hotel. The hotel staff were all extremely friendly and the hotel was beautiful. The hotel employees were very diligent in trying to get us to attend a "free breakfast". We told them numerous times that we had a prior engagement and could not attend. After the 3rd... More

We own a Mayan Palace timeshare and stayed here last year at the same time. Both times we were on the 2nd floor, but this year we were in an odd-numbered room, which has a view of the pool and landscaping. The room was clean and spacious with a balcony, but don’t expect a microwave, frig, coffeemaker, or flat screen... More

There were eight in our party, including two young children. The check in was smooth, beware the timeshare ladies posing as hotel employees. Our rooms were immense, My wife and I had a one bedroom, the other two couples a two bedroom. The dining area was very friendly, clean and a great variety. The pool area was very clean and... More