THE RAMADA REFORMA is tricky,,manager is selling old and dated JENA hotel rooms as ramada standard rooms( those rooms arent standard are ugly and tired, pretty bad ones belive me) i book via marsans for 2 nights, after check inn i open the door and i found an old bed hard as rock and linen of Jena hotel. ( formely... More

Staff: Friendly, helpful staff. Very welcoming and nice especially when you don't speak Spanish. They made us feel very welcome. Helped us find our way around. Helped us find tours at reasonable rates. Room: GREAT. clean. nice beds, nice blankets, tv, phone, wireless internet available for free (we didn't have our ipod though). Bright, airy, cheerful atmosphere. Water ok to... More

My husband and I stayed here for two nights before heading out to Tlalpujahua, Mexico. We ended up coming back early and needed a room for 1 more night. The staff remembered us and gave us the same discounted rate we had paid for the other nights without asking for it. The room was very clean, and there was a... More

I didn't have much choice where i was accomodated, so before i went, I read some review about the area around it, i was a bit worried but all my worries were laid to rest as the hotel staff were very helpful, very friendly... hotel is near to Hildago station and also within easy reach of Zocalo! Food was fair... More

We were staying at a very expensive hotel down the way. $140 a night. I was traveling with my roommate. He is from Tampico Mexico. He was treated like a provincial at the expensive hotel and he wanted out. There are several scouts in front of the expensive hotels that look for customers who want to change hotels. There was... More

Very large yet quiet hotel. Food dreadful. Staff excellent. Few minutes walk to local subway. Photos do not do it justice. Great value. More

The hotel looks like it was a 5 star 50 years ago and has not been remodeled since. Actually, some rooms are being remodeled but are still quite depressing, the ones that have not been remodeled are terrible. Old carpet in all rooms, not something I am fond of. A lot of the staff also looks like it has been... More

I was in the hotel for three days in september, I ended up paying 60 us because I had no reservation, the room was hot and small, the plumbing was terrible, no free breakfast, the aircondition works but it blows hot air. My mistake was to pay in advance for three days so I couldnt get my money back.. More

Having just stayed at a few different hotels in Mexico City, the Jena would not be somewhere I would return. The rates are good, the rooms are large, and there is a beautiful pool on the 7th floor, but the beds are very hard and don´t seem quite clean. Also, the plumbing in our room was bad, and didn´t always... More