I stay here for business trips and at Four Seasons properties in general. They do not have "point" system, but have a very personal way of addressing loyalty, whether it is a nice bottle of water and fruit on arrival, a note thanking you for your stay, even an upgrade. The staff is helpful and mindful of security, always making... More

My wife and I visited Mexico City on a leisure trip and I cannot remember ever being treated so well by hotel staff. The concierge service was great and it did not matter what question or request I made, their approach made you feel like it was truly their pleasure to answer or fulfill the request. I cannot remember one... More

I stayed at the Four Seasons Mexico City on a recent business trip. I was quite impressed with the quality of the property and the excellent service. The rooms were large and comfortable and the staff was very accomodating. I had breakfast in the courtyard one morning and it was terrific... the courtyard was a peaceful, relaxing oasis in the... More

I stayed for four nights as a part of a conference. There were several events going on at the hotel at the same time but the staff managed them all very efficiently and without conflict. I had meals at breakfast, lunch and dinner as well as bar snacks one evening. Each of the menus contained a variety of options and... More

The elevator was cool and the conserge was very pretty the breckfast lady had a nice hat the parking man was berry tall and had a hummer. One day a man said he burped. On our last day at dinner the conserge asked me to mary her

One of my favorite hotels in the world. Great location, great rooms, amazing service and outstanding food. Walking in after a busy day of work or sightseeing will always result in a sigh, like seeing an oasis. The outdoor cafe is uniquely relaxing - great food, great drinks, 130 types of tequila - what else do you need?

Last day of holiday completely ruined. They checked us in knowing that we wanted one day, before our flight, to spend in the sun enjoying their pool, having some nice food, but right as we checked in and paid they said that the pool was under construction, and that the pool across the road we could use-why didn't they say... More

There's not much to add to the accolades in all the other reviews. It's a beautiful property with all the necessary luxuries. It has a garden restaurant which is a gathering spot for local movers and shakers and so a fun place to sit and people-watch (food is quite good for a hotel restaurant). As with all Four Seasons properties... More

Four seasons service is good. So your wake up calls come on time. Room service shows up. But hot water takes 10 minutes to come on in your room, so you take a cold shower in the morning (sadly) to make your meeting (it was not a single night, and it was not a peak time of usage... tried a... More