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Hotel & Suites del Parque

3.0 of 5
Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
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Hotel amenities
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Free parking
Hotel & Suites del Parque
Ranked #29 of 258 hotels in Mexico City
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43 reviews from our community

    Trip type
Traveller rating
    23
    11
    5
    3
    1
Date Rating
Vermont
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 February 2013

My family occupied 6 rooms for four nights -- we were in the city for a wedding. The rooms are huge -- all with king beds, nice bathrooms, immaculately clean, very nice staff. I have two complaints -- one is the lighting in the rooms which was inadequate. We all noticed it. The other was the pull-out sofa. My daughter... More

Was this review helpful? Yes
Irma_Mabarak, Guest Relations Manager at Hotel & Suites del Parque, responded to this review
28 March 2013

We are very happy to know that you will stay with us again and that you and your family enjoy your stay with us. Nevertheless we feel sorry to know you were not fond of the lightening and the pull-out sofa. As you may know, in the hotel we work with light saving bulbs as part of our commitment with... More

Cancun, Q.R. Mexico & Orlando, FL USA
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 12 December 2012

This is my new "go to" hotel in Mexico City. A boutique hotel with 20 rooms, 4 per floor. I stayed in Room 401. Huge room with King, large bathroom, wall safe and bottled water. I can highly recommend this hotel. I read about discourteous staff but everyone I dealt with was polite and helpful. I also read a complaint... More

Was this review helpful? Yes
Irma_Mabarak, Guest Relations Manager at Hotel & Suites del Parque, responded to this review
17 December 2012

Thank you for your complete and sincere review about your recent stay with us. We feel very glad to know we were able to transmit to you our deep commitment with our guests satisfaction as well as with offering different alternatives for all the requirements they might have for improving their experience. Maybe for your next stay you would consider... More

Guadalajara, Mexico
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 11 November 2012

the place is just in front wtc it is a very nice small boutique hotel, very well kept, nice and spacious rooms, though some small details in furniture maintenance Beware greed is wining behalf service and hospitality if you arrive eralier than their stablish entrance hour 3pm even if they have rooms aviable they will charge you half a day... More

Was this review helpful? Yes
See 3 more reviews by pedro1950 for Mexico City
Irma_Mabarak, Guest Relations Manager at Hotel & Suites del Parque, responded to this review
23 November 2012

Thank you for selecting us as your allocation option for your business at the World Trade Center. It was our pleasure to attend you and it will always be a privilege to receive you on such occasions. On the other hand, we feel very sorry that you felt like you describe towards our “Early Check-in” option. When our guests arrive... More

Welsh, Louisiana
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 February 2012

Our hotel Suite was spacious, comfortable, and clean. The large shower was refreshing. Service from the entire staff was exceptional. The del Parque staff was most helpful in suggesting sites we may want to see. They made our stay in Mexico City enjoyable. This staff will go beyond what is expected to provide you with accurate information about Mexico City.... More

Was this review helpful? Yes
See 3 more reviews by chip_kyle for Mexico City
Irma M, Guest Relations Manager at Hotel & Suites del Parque, responded to this review
2 February 2012

Thank you for your kind comment. We feel very proud to know that you enjoyed your recent stay with us as well as the service provided by our staff. As you mention, we are always looking for ways to overcome our guests´ expectations and offer them unique experiences. Due to this we are constantly encouraging our guests to inform us... More

Mexico City, Mexico
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 11 November 2011

Good location, good price and great rooms. I stayed here with my parents for a few nights and we all loved it.

Was this review helpful? Yes 2
See 4 more reviews by PierBover for Mexico City
Irma M, Guest Relations Manager at Hotel & Suites del Parque, responded to this review
25 November 2011

Thank you for your kind review, please think of us next time you visit the city. More

Austin, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 September 2011

Great little hotel. The rooms are big, comfortable. The location if you need to be at the WTC or close to it can't be beat. The restaurant has a fine staff and ample menu.

Was this review helpful? Yes 1
See 2 more reviews by bckish for Mexico City
Irma M, Guest Relations Manager at Hotel & Suites del Parque, responded to this review
25 November 2011

Thank you for the kind comments. Indeed, our location is very helpful to our guests who have the need to go to the World Trade Center. Although we are also pleased to help our guests to reach any other place they might need to go. Thanks for your comment and please think of us in your next trip. More

Tampico, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 May 2011

I booked a room in this hotel about a month before my arrival in order to take advantage of a low rate. When I checked in nobody told me that my room had no a/c until I got into it. I dialed to the receptionist and it was then when he told me that it was broken. I asked to... More

Was this review helpful? Yes 2
See 2 more reviews by Lilitu71 for Mexico City
Irma M, Guest Relations Manager at Hotel & Suites del Parque, responded to this review
25 November 2011

We understand your annoyance and take your comments very seriously. Our concept is a Boutique hotel with only 20 rooms, which means that being sold out is easy, having no extra rooms available. Unfortunately, the day of your arrival the high occupancy did allowed us to have a chance to offer you another room. That precise day, the a/c got... More

London, England
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 22 October 2004

The Suites del Parque are directly opposite the World Trade Center. They are a little scruffy but if you can negotiate a good rate (say $50) they are good value. Rooms are enormous but those at the front can be very noisy.

Was this review helpful? Yes 6
SuitesDelParque, General Manager at Hotel & Suites del Parque, responded to this review
29 March 2011

This comment is old, from 2005. Many changes have been made in the hotel since then. Please visit our webpage to have a better idea of what it is nowadays. Do not hesitate to contact us if you shall have any doubt. More

Monterrey, Mexico
1 review
5 of 5 stars Reviewed 14 May 2013 NEW
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Merida, Mexico
1 review
4 of 5 stars Reviewed 14 April 2013
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Additional Information about Hotel & Suites del Parque

Also Known As:
Hotel And Suites Del Parque
Hotel Del Parque
Hotel & Suites Del Parque Mexico City
Address: Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites
Hotel Style:
#8 Romantic Hotels in Mexico City
#18 Business Hotels in Mexico City
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A smart intimate 20 Room Boutique hotel at an affordable price. Suites del Parque is proud to offer a refreshing “smoke free” environment and “complimentary High Speed Internet Access and Parking.With a privileged location, just steps away from the World Trade Center, Suites del Parque is often compared to the small comfortable hotels of Europe where one can escape the hustle and bustle of a busy day and still enjoy comfort and style. ... more   less 
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Hotel & Suites del Parque
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