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The Westin Santa Fe Mexico City Hotel Reviews, Mexico City

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All 259 Mexico City hotels

The Westin Santa Fe Mexico City

4.0 of 5
Javier Barros Sierra 540 | Lomas de Santa Fe, Mexico City 01210, Mexico
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The Westin Santa Fe Mexico City
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Ranked #8 of 259 hotels in Mexico City
4.5 of 5 stars 135 Reviews
Most recent review
“Great EXperience and Service”
5 of 5 stars Reviewed 9 June 2013
JPCGT Weston, Florida
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135 reviews from our community

    Trip type
Traveller rating
    80
    44
    7
    3
    1
Date Rating
Weston, Florida
1 review
“Great EXperience and Service”
5 of 5 stars Reviewed 9 June 2013

When you travel you always want to have a good experience that's the case at the Westin Santa Fe in Mexico. You can go wrong, the staff really try to make you feel good and solve all the potential problems or issues you could face. It's a great experience and the management is always available to assist you. If you... More

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Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
10 June 2013

Dear Trip Advisor Companion, Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City. We are pleased to know that we reach our goal of creating a renewal experience for you. All the associates, incuding the managers, at The Westin Santa Fe Mexico City are always available to our guests.... More

Mexico city
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Excellent experience! great place”
5 of 5 stars Reviewed 12 May 2013

I stayed here for one week due to a business trip. The hotel is great, excellent service, beautiful rooms, good location, comfortable and totally friendly staff. I can not complain about anything. Breakfast is a dream, fruit, fresh bread, eggs made to order, amazing! i will be back soon and totally will stay here again.

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Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
13 May 2013

Dear Trip Advisor Companion, We thank you very much for posting your positive review about The Westin Santa Fe Mexico City. We are happy to know that we meet our goal again. It isgreat to know that your experience was extraordinary and that you will think in The Westin Santa Fe as your first option for your visits to Mexico... More

Panama City, Panama
1 review
“Very friendly, super practical location for a business traveller”
5 of 5 stars Reviewed 2 May 2013

I stay at the Santa Fe Westin everytime I go to Mexico on business. The service is very friendly, the rooms are lovely..the heavenly beds are always heavenly and the facilities are pleasant and good. Also it's in the park plaza and it is simply divine to be able to roll out of the hotel and on foot and have... More

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Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
6 May 2013

Dear Tania, We thank you very much for posting your positive review about The Westin Santa Fe Mexico City. We are delighted to know that all your senses were satisfied during your recent experience with us. We are really pleased to read that the atmospher covers your needs and to know that we are your first option during your visits... More

Washington, District of Columbia, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Much improved!”
4 of 5 stars Reviewed 26 April 2013

We started on shaky grounds but ended up being one of my favorite hotels in Mexico City. Highly recommend it! Specifically one of the hotel drivers called Lirio. She took very good care of me making sure i make all of my meetings on time etc. I always stay here when I am in mexico city.

Was this review helpful? Yes
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
29 April 2013

Dear Amaya, Thank you very much for sharing your comments with the Trip Advisor community regarding your experience at The Westin Santa Fe Mexico City. We know that you are know a regular guest at the hotel. As one of our regular guests, we make sure that your requests are fully covered. It is a pleasure to create personal experiences... More

1 review
“An excelent place to stay!”
5 of 5 stars Reviewed 23 April 2013 via mobile

Wonderful bedrooms, awesome terrace qith jacuzzi, incredible staff, at the most exclusive zone, you cant ask for a better place, i really enjoyed it! Quick personalized service, i enjoyed the spa an the infinitum pool, but also the viewa, you a cinema, a starbucks, and lots of restaurants just across the hotel and you are 5-10 minutes away from mexico's... More

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Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
24 April 2013

Dear Trip Advisor Companion, Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City. It is wonderfull to know that we achieved our goal of creating a personal experience for you. All the associates at The Westin Santa Fe Mexico City are oriented to provide a unique service. We will... More

Mexico City, Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Business comfort zone”
5 of 5 stars Reviewed 22 April 2013

This place is great mostly for business trips, because its in a commercial zone, not very touristic. I've really enjoyed the comfortable beds, awesome showers, nice view, great spa, very good service. to sum up, I felt at home!

Was this review helpful? Yes
See 5 more reviews by gigilalala for Mexico City
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
23 April 2013

Dear Trip Advisor Companion, Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City. We appreciate for taking your the time to send us your feedback, it is nice to know that your experience was great and we accomplished our goal of making you feel at home. It will be... More

Paro, Bhutan
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
2 helpful votes 2 helpful votes
“Very Good Westin Experience”
4 of 5 stars Reviewed 21 April 2013

What you expect from a Westin. Clean and Nice Room. Excellent Breakfast. Nice shopping center across street with good dining options. Meeting Rooms were nice with good catering although below ground so no natural light.

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Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
22 April 2013

Dear Trip Advisor Companion, Thank you very much for sharing your positive comments regarding your experience at The Westin Santa Fe Mexico City. We appreciate taking your valuable time to send us your feedbacks, it is nice to know that your experience was great. It will be a pleasure to welcome you again at The Westin Santa Fe in the... More

1 review
“Simple: the best hotel in mexico city”
5 of 5 stars Reviewed 21 April 2013 via mobile

Everthing was perfect, the hotel is beatiful, the common areas are good. The rooms are really clean, the food is good, the service is amazing. Its well located, the staff is very accessible, they respected any need you have. I herebly recomend it

Was this review helpful? Yes
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
22 April 2013

Dear Trip Advisor Companion, Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City. It is a fundamental part of our philosophy to create personal experiences for our guests, which is why all of us at The Westin Santa Fe Mexico City are oriented to provide a unique service. It... More

Panama City, Panama
1 review
“excellent for business”
5 of 5 stars Reviewed 17 April 2013

I stayed two nights for business in Mexico DF. Excellent service, very convenient location, superb breakfast buffet. Totally recommended. Hotel restaurant is a plus, but also you can find at walking distance the Fisher's, to get into the local cuisine.

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Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
20 April 2013

Dear Ivan, Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City. We appreciate for taking your the time to send us your feedback, it is nice to know that your experience was great. The Santa Fe area gives great options for our guest in the local or the international... More

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
“Bland hotel lacking Mexican authenticity”
2 of 5 stars Reviewed 11 April 2013

The Westin Santa Fe is a cookie cutter business hotel that is designed like it could be dropped into any city in the world. I couldn't help but be disappointed by their design choices, which have eliminated the charm and authenticity of the Mexican culture and failed to adapt much of anything. This disappointment unfortunately is not limited to just... More

Was this review helpful? Yes 1
See 3 more reviews by letsgofire for Mexico City
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review
15 April 2013

Dear Sir, Thank you very much for taking the time to share with the TripAdvisor followers your review about the experience you had at The Westin Santa Fe Mexico City. I woyuld like to offer a sincere apology for the inconvenience you had. We regret that the experience at the hotel did not fill your expectations. We would like to... More

 
 
The Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City
4.5 of 5 stars 135 reviews
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Additional Information about The Westin Santa Fe Mexico City

Also Known As:
The Westin Santa Fe Mexico City Hotel Mexico City
The Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
Address: Javier Barros Sierra 540 | Lomas de Santa Fe, Mexico City 01210, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Mexico City
#6 Romantic Hotels in Mexico City
#7 Luxury Hotels in Mexico City
#25 Family Hotels in Mexico City
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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The Westin Santa Fe Mexico City
Javier Barros Sierra 540 Lomas de Santa Fe
Mexico City 01210
Mexico
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