The hotel architecture is magnificent. The location pretty ideal. The views wonderfull...but, that's where the positives stop for me. We arrived at 10:20, excited to enjoy a Sopa Tortilla, which we were informed at the front desk that they had in the HOTEL restaurant, but, that we had to rush, as they closed at 11:00. We rushed down not even... More

I stayed at this hotel for 3 days while traveling for business. If your office/business matters are in Santa Fe area, this is a great hotel for you. Rooms are nice and comfortable, great space and even though the air conditioning is really loud, you can turn it up as soon as you get to your room and turn it... More

i travel frequently to Mexico for business and know a bit about customer service. After staying two nights in Fiesta Americana Santa Fe, I moved next door to the Fiesta Inn because there were no rooms available due to an event. When I checked in I point blank asked the receptionest to put me farthest from the elevator and assured... More

Located just across the street of the BBVA Convention center, this two-hotels in one is a very good option to stay. The fiesta inn has a lowe price, but it is still great hotel (i think is the nicest Fiesta Inn chain hotel of all), and the Fiesta Americana is very good too. The Shu restaurant is just around the... More

Have stayed in several hotels in Mexico City (for tourism), this is the best by far and not pricey at all. A new mall (samara stores) in a walking distance where you can catch a movie in a brand new cinema, a huge one (Santa Fe Mall) is just 5 minutes away by car. The room was great and had... More

The rooms are clean and nice, with fairly modern looking furniture. The only problem is that the A/C unit is too noisy, but fortunately the climate is good enough that I could turn it off and still sleep comfortably. The service in the restaurant is not too good. I waited about 20 minutes for a single scrambled egg, and they... More

I stayed twice in september 2012. The hotel in general and the rooms were perfect for business purpose, front desk service very friendly. The only issue was the food: Cold breakfast in room, bad atention during breakfast buffet, poor food quality for dinner.

Excellent value, wonderful & super fresh and very extended international breakfast buffet (cost only around $12 per person!, and if you American Airline advantage number then is free!! temrorary promotion, but check when check -in if is still on) Service is promt, location is very safe, surrounded with many restaurants, .... is the place to stay if you visiting DF

Breakfast is reasonable, service in general is good but for breakfast the number of people serving is not enough, so be prepared to wait a little. Room is big, good shower and both room and bathroom very clean. Far from airport (45 to 60 min - no rush hours).