Everything about this resort was wonderful. We found all the staff to be friendly and extremely helpful when it came to booking activities and eating. The rooms and resort were immaculately clean and the pool area and bar are beautiful. The location was great not to close to the noisy nightlife but close enough that you could be there in... more

Just got back from the FACC. My wife and I have been to Cancun at least 20 times. We have stayed at many of the hotels there. This hotel does not have the nicest grounds nor does it have the nicest rooms but you can't beat the service and the price! The grounds are ok and the rooms are average... more

i just went down there for spring break with my girlfriends and we had a great time. the breakfast buffet was phenomenal and I could not have asked for more from the pool bar and the waiters. By the end of the trip they knew my friend's and my name, which was really helpful. Also, although the beach side is... more

The reviews are exactly how this place is. It’s a very clean place, nice staff, good food (amazing breakfast buffet), reasonably priced beverage, great pool (a bit chilly, but felt good), quiet… overall, very enjoyable! Avoid the timeshare guy’s immediately outside of customs who appear to be working for the government (light blue oxford shirts), and the others at the... more

The hotel is well-run and the service is ok. The biggest issue is that (and this is not the hotel's fault) there is no beach. It got washed away by the last hurricane. If you're a beach person, I wouldn't suggest staying here. If you're a pool person, you'll be perfectly fine. There is a tiny beach at the hotel... more

we are a family of 2 adults, 2 kids (5&7 yrs), first time travellers to Mexico. Friends of us stayed at an All Inclusive resort, but after our 1 week vacation, we are glad, that we stayed at the Fiesta. The food is excellent, the drinks are real, and the prices are reasonable! For a Pina Colada at the bar... more

First,,,there is NO BEACH..... the beach is gone,,its all rocks,,you have to use sand bags to get to ocean,we have visited Cancun several times, the Fiesta Americana has beautiful grounds, the service is great and the food is good, but most importantly you have no beach to take a stroll on,,,another big complaint is the air conditioner is on sensors,... more

Over all the hotel is very nice. The staff is very pleasent and really try to take care of the guest. The food was very nice also. The outside restaurant stops serving exactly at 5pm and that can be a drag. I preferred the buffet inside or brunch was exceptional. The Jacuzzi's either dont work or are freezing cold as... more

The hotel was fine - the public spaces were lovely, the rooms were well maintained, but the timeshare people! OMG! Our strategy was to keep your head down and walk fast on our way out of the hotel as we passed the timeshare desk. But they also called our room several times offering us freebies and left cards under our... more