We just returned after 4 nights at this wonderful hotel. It's not the newest, but it is well maintained by a very attentive staff. Check in was smooth, and we told the condo sales folks we weren't interested. They did not press, and gave a discount card that we used every day in the hotel restaurants. The room was nice... more

The hotel grounds are nice, nothing elaborate but very tranquil. The rooms are well appointed and the service was phenominal. Little things like them calling the room if our Do Not Disturb sign was on the door yet we ordered room service to let us know they were on their way. The hotel lobby isn't very special but the pool... more

There is no beach front! Your choices to relax by the water are at a pool only. If you want to lay on the beach next to the ocean, you have to go to a neighboring hotel or to the public beach. To walk to a different beach front, you have to step over large rocks to get there. Service... more

I was a little nervous about what we were going to experience at the Fiesta Americana Condesa because although I had read some good reviews, none of them were 'shining' and so I didnt know what to expect. We had booked the best possible room we could (a master suite) and so at the least, we knew we would have... more

This place is very pretty, clean and pleasant, with nice rooms. We had trouble at check in getting exactly the rooms we asked for, the longer we persisted the more rooms seemed to apear that were closer to our requests! otherwise the service throughout our stay was very nice. The several meals we had at the hotel were very good... more

My boyfriend and I stayed at the Fiesta American Condesa Cancun last April. This review is a bit late, but I wanted to put our advice for those who are interested in staying at the FACC. Our stay was fantastic. Upon arrival we were greeted by the friendly front desk staff. We were given a $100 credit to use at... more

We stayed at Fiesta Americana after staying at another horrible place for 2 days. Their security was amazing. We were on the first floor w/ sliding doors. Right when we checked in, security came to our room to ask us to keep the door doubled locked. Then whenever we had the door open and were not sitting outside, they asked... more

I was rejected from Gran Melia just a few days before our departure due to overbooking. I don't know if the problem was Gran Melia's itself or our booking agency's, since I have read that the booking agency we used which was otel.com charged their customers as soon as they placed their reservation but paid the hotel just a week... more

We stayed here for a short 3 night getaway at the end of Sept. I just realized I never submitted my review! We booked with Expedia and had absolutely excellent service with them. We originally were scheduled to go over Labor Day wknd, but with a possible hurricane heading Cancun's way, and a sick little kitty at home, we chose... more