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Dreams Cancun Resort & Spa

4.0 of 5
Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #31 of 170 hotels in Cancun
4.0 of 5 stars 2289 Reviews
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2,289 reviews from our community

What travellers say about this hotel
  • Room service(68)
  • World cafe(46)
  • Very good(45)
  • Great time(33)
  • Dolphin pool(26)
  • Ocean views(24)
  • Kid Club(22)
  • Pyramid buildings(21)
  • Friendly and helpful(11)
  • Would highly recommend(7)
Traveller rating
    1,162
    643
    242
    123
    119
Only show reviews for Family (584) | Couples (771) | Business (27)
Date Rating
nursemary10
usa
Reviewer
4 reviews
12 helpful votes
5 of 5 stars Reviewed 22 January 2012
5
people found this review helpful

Wonderful food, great drinks, awesome staff! Bathrooms, drinks, and food strategically placed around the resort. Bartenders will "up" the drinks if you want them stronger, you just have to ask them. Ask for the "Wilma" if you want a STRONG fruity, not so sweet drink. We stayed at the tower on the 9th floor for an awesome ocean view but... More

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can688
Montreal, Canada
1 review
1 helpful vote
3 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Hotel was alright (4 star) Room was clean but the bed smelled like sweat and pillows we're dirty, ac did not go under 70 and when we asked to get it fixed (4 days in a row) no one came...mini bar had like 4-5 drinks/day with just two little beer.Food was a 5 on 10, room service was not good... More

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NaturePhotoPro
New York City, New York
1 review
14 helpful votes
1 of 5 stars Reviewed 21 January 2012
14
people found this review helpful

I had already stayed at Dreams in Puerto Vallarta twice in the last calendar year, so when my boyfriend told me he was taking me away for my birthday, we decided to try Dreams Cancun since the flight was short (we were coming from NYC) & since we enjoyed our experiences at Dreams P.V. so much. We purchased an oceanfront... More

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DreamsEconcierge, Nadia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
24 January 2012

Dear Guest, We would first like to thank you for choosing to stay with us at Dreams Cancun, but just as importantly, we are very sorry and deeply concerned regarding the negative experiences that you had while staying at our property. We are greatly appreciative of your comments and see many opportunities for improvement from your review, and I hope... More

m_b584
Los Angeles, California
1 review
3 of 5 stars Reviewed 20 January 2012

I stayed in Dreams three time for the past four years but the last time was a very bad experince. First we had problem with the room key that didn't work. It took me four visits to the front desk to fix the problem. there was a leak in the bathroom so I have to change my room the next... More

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rgibson69
Mount Pleasant, Ontario
Reviewer
4 reviews
10 helpful votes
4 of 5 stars Reviewed 19 January 2012
10
people found this review helpful

My wife and I just returned from a 4 day stay at Dreams Cancun. Let me start by saying that we had a great experience at Dreams despite the rough start to our first vacation in over 7 years. Karen and I decided that we needed to get away from the twins and the hectic lifestyle that most have come... More

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DreamsEconcierge, Nadia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
24 January 2012

Dear Guest, Thank you for going out of your way to write this review about your stay at our resort. I am thrilled that you had an excellent stay and that you found our staff to be very helpful. I am pleased that the concierge team was able to accommodate your needs. It sounds as if you enjoyed the experience... More

jesslca321
New York City, New York
Senior Contributor
24 reviews
26 helpful votes
5 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

Highly recommend! Hotel right on the beach, has swim up bar in the pool, and dolphins on site. Food and drink was great and the staff is very helpful and friendly. No complaints at all. More

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DreamsEconcierge, Nadia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
24 January 2012

Dear Guest, Your recommendation is greatly appreciated and we hope to welcome you back in the future! Kind regards, Nádia Gouveia E Concierge & Social Media Dreams Cancun Resort & Spa econcierge.drecu@dreamsresorts.com More

jgrecz
Griswold, Connecticut
2 reviews
5 of 5 stars Reviewed 19 January 2012

We returned to Dreams last week for our honeymoon, after having vacationed there last year. Both times were equally as wonderful. As people have previously stated, it really isn't the most up-to-date place, but if that is the worst of their worries I'd say they are doing things right. The location is top notch: surrounded by water on three sides,... More

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Clare-Will
West Yorkshire
Reviewer
4 reviews
10 helpful votes
4 of 5 stars Reviewed 18 January 2012

I have just stayed at the Dreams Hotel Resort & spa for one week in January. Overall - really liked it.. The good/best points: Location is the best in Cancun, the most beautiful private beach! Roomservice is free - food/drinks/alcohol is totally free and well worth ordering - the burger & club sandwich is gorgeous Upgrade your room to the... More

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KBK_11
Omaha, Nebraska
2 reviews
1 helpful vote
4 of 5 stars Reviewed 16 January 2012

Pretty impressed with this resort! I'll try and keep it short.... Pros: NO WRISTBANDS! This was great! Two of the bars/clubs stayed open until 1pm! (other resorts i have stayed at with similar price range shut down at 11) and that was a bummer with a group of adults. Cons: -They had domestic beers like Budweiser and Budlight, but every... More

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beqbeq
melbourne
Contributor
15 reviews
26 helpful votes
4 of 5 stars Reviewed 15 January 2012
8
people found this review helpful

The location of this hotel is perfect as it is situated right in the heart of Cancun. It is within walking distance to all the cool clubs and restaurants. Dreams is great because it is all inclusive which means you really don’t need to take any money out unless you leave the hotel. Of course while everything is for free... More

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DreamsEconcierge, Nadia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
24 January 2012

Dear Guest, Thank you for sharing your kind comments regarding your recent stay at the Dreams Cancun. We are delighted you enjoyed your stay, as this is our one and only goal – to make your stay a magnificent experience. We are very pleased that you enjoyed our Exclusively location, at the shore point known of Cancun, Dreams Cancun is... More

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Dreams Cancun Resort & Spa Also Known As

  • Dreams Cancun
  • Dreams Cancun Resort Spa
  • Dreams Resort Cancun
  • Dreams Cancun Resort
  • Dreams Hotel Cancun
  • Dreams Resort
  • Dreams Cancun Hotel
  • Dreams Resort Spa
  • Camino Real Cancun
Address: Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico

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Dreams Cancun Resort & Spa
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