Service here is not great. Friendly staff. Everything else is over priced. Everyone begs for tips (well, in Cancun in general). To the local, this is also known as Westin Regina (Regina club is right across the front door). Honestly, I thought Westin has high standard, but not with this one. We stayed at room 1314 from dec 14 2011... More

Plenty of bang for your buck! Location, beach and hotel were exceptional. We will be back at some point. More

My husband and I stayed in Oct for our 20yr Ann. It was just what we were looking for, very relaxing ~ great food ~ and the spa was amazing!! Rooms are clean and the beds are soooo comfy! There wasn't any issues staff was great! One Tip breakfast buffet is $25, not worth it. Order off the menu. The... More

We were there for 4 days and truly enjoyed the resort. The staff is so supportive starting from the door man to the concierge. We were greeted well by the reception and taken to our rooms. The restaurants inside provides the best food ever. The beaches are also kept neat and everything about the resort is great! More

Was here for a week and thoroughly enjoyed this resort. Had some issues with my existing room and without asking they provided me with an upgrade. The staff at this place is the best you will meet. The restaurants are excellent and the wait staff is very knowledgeable (El Palmar and Arricfecs). For breakfast, skip the buffet and order ala-carte... More

Staff at the hotel were really nice. They even take you in a car and drop you at your room with your luggage because the property is so big. It's in a nice quiet area of the Hotel Zone. Only downside is it's far from any malls / restaurants so have to take the bus to eat out. Our room... More

I was here for two weeks after Thanksgiving, into December of 2011. Beaches great. Room GREAT, I thought the pool was chilly and mentioned it...they turned up the temp and made me happy. Family focus...no drunks/loud crowd. Lunch by the pool was EXCELLENT. EXCELLENT service/staff.. Lifeguard on duty!! SAFE!! Away from chaos of the hotel zone. Better than most 5... More

This hotel is at the far end of Cancun, away from the main drag of resort hotels, nightclubs, restaurants etc. On the plus side it means the beach is pristine, very quiet, chilled and you are not being annoyed by people trying to sell you some souveniers or a snorkel tour. The only down side is you have to take... More

The Cancun Hotel Zone is approximately 15 miles. The Westin R&S is at the far end nearest to the airport (10 min by taxi). As a result you are 30 min or more by bus/taxi from the central attractions of the Zone itself or the restaurants outside the zone and downtown. The Hotel is clean has a great beach. The... More