This is our first stay at Cancun Palace and our fourth at Palace Resorts. Thoroughly enjoy every aspect of a Palace resort vacation. The Thanksgiving meal in the Italian restaurant was outstanding. They pour four wines while you progress through the courses. The beach is a little thin at this time but you can still walk it and swim in... more

we had made our resverations over 14 months ago, requesting ocean view and king bed. we got there and the gave us 2 double beds the first night and said that they would put us on a list for a king bed.period. my husband is 6"5 and his feet were hanging off the bed. Next morning we went to the... more

After staying one night at the Beach Palace, our friends (who bought into the resort) opted to be upgraded to a Presidential Suite in the Cancun Palace. We were put in an oceanfront jacuzzi room. Check-in was a breeze (especially when compared to the Beach Palace) and the hotel offered more amenities than the Beach Palace. We were very disappointed... more

Loved the resort and the staff there was very friendly and helpful!! Will go there again. Had a teen with us and an 10 year old both had a blast!! more

Myself and a group of 10 stayed at this fantastic hotel from Nov. 5th to the 12th, 2009. When we got there, we got 4 days of torrential rains due to tropical storm Irma. This did not damper our vacation. Hotel staff made sure everyone still had a good time. Every employee in this resort that I encountered was very... more

It is an all inclusive resort its the best ive stayed at sooooo far!!!! more

If you want to get away and have no worries, this is the best hotel. The service was unbelievalble, the food was great at all restaurants and the view spectacular. more

We had a King bed ocean view room (#518) which has two closets and a very large private bathroom. I would strongly suggest this type of room since most of the others have a tub and sinks in the bedroom. El Mercado is the buffet restaurant with seating indoors and out. Great options and service - opens at 6:30am for... more

This is honestly my favorite hotel in Cancun! I really love how nice the hotel is, and the staff is very nice. It was just a great pleasure to stay there. Plus, the food was great and the rooms were very nice more