We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Park Royal Cancun Caribe

4.0 of 5
Blvd. Kukulcan Km 10.5, Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Grand Park Royal Cancun Caribe
Ranked #47 of 172 hotels in Cancun
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

2,205 reviews from our community

Traveller rating
    1,250
    623
    172
    80
    80
See reviews for
Families
467
 
Couples
894
 
Solo
42
 
Business
24
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Baltimore, Maryland
1 review
2 of 5 stars Reviewed 21 May 2013 NEW

Do NOT fall for the so called room upgrade. You are given 2 full size beds instead of a King and at night there is absolutely NO view, it is pitch black dark. If you've ever vacationed before since when has a double room been an upgrade especially for married couples. However, if given the room that you paid for... More

Was this review helpful? Yes
Cincinnati, Ohio
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

We recently stayed at the Grand Park Royal May 15th-19th in the deluxe oceanview room with my husband. We went with a large group of 34 people ranging in age from 21-50's. First the good -Oriental restaurant was delicious and had great service (we got the sushi, spring rolls, ginger soup, salmon and beef teriyaki) everything was so good we... More

Was this review helpful? Yes
Vancouver, Canada
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

The hotel is gorgeous and all the staff are lovely. We had read lots of reviews before travelling about the hard sell of upgrades and time shares but we experienced none that. House keeping do a fabulous job and everything is spotless. The choice of food locations is ample however the food could be improved slightly, especially the buffet. The... More

Was this review helpful? Yes
Ohio City, Colorado
1 review
4 of 5 stars Reviewed 18 May 2013 NEW

We just got back from having a wonderful time at this hotel.The people that work there are extremely nice and very interested in ensuring we had a good time. The hotel is very goog to have a rest, specially at the infinity pool, quiet and relaxing. The pool was a delight. The room was below the expectations, amazing ocean view... More

Was this review helpful? Yes
Louisville, Kentucky
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

Myself and my huisband spent our aniversary in Grand Park Royal las March. We had an amazing time in the hotel,it was great. I can not say one bad thing about the place. Staff was very friendly and helpful. They work very hard, constantly cleaning. Our room was great, ocean view and excelent service from housekepping. Food was really good... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

Overall really impressed with the Grand Park Royal. Today is our last day and it has been an amazing week thanks to Miguel from the lobby bar and Diego, Miguel and Stivo from the entertainment staff. They treated us all like the dearest friends from the moment we arrived, which I'm sure was difficult at some points because we are... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

Very good staff food and facilities. Beautiful location next to nighclubes and restaurants.The restuaraunts were excellent. Swimming areas were great entertainment staff was awesome specially Monique.the pools also has access to drinks at all times. Beach was excellent . Only complaint was the wifi, is not included.... Transport from airport to resort was good and trips organized by resort were... More

Was this review helpful? Yes
UK
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

There were 8 of us on this trip, and the hotel was well aware that we required adjoining rooms as we had called 3 times in advance to tell them this. On arrival it was not possible to get us one immediately, but after one day we were moved to rooms that had the middle door. Only issue was now... More

Was this review helpful? Yes
Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Travelled from England with a friend and had been in Vegas for a few days before hand so when we arrived to the hotel the relaxing really began. Had a fabulous stay!!!! Stunning hotel and location right on the beach with the rooms clean and bright with each having a balcony. The main pool we found was more welcoming than... More

Was this review helpful? Yes
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 14 May 2013

Our stay here was perfect. This is the place to go. Everyone there was way too kind. Food was very very good. Italian restaurant and the main buffet at the Cocay were just perfect.Room service was so fast and the waiters were friendly all the time. We loved the spa and the aromatherapy and swimming pools, the staff were amazing,... More

Was this review helpful? Yes
Chuck560217, Manager at Grand Park Royal Cancun Caribe, responded to this review
15 May 2013

Thank you for being our guest and giving us the pleasure to serve you and also thank's a lot for your kind words rewarding our staff especially Monique from the entertaiment staff, your comments and suggestions are highly valuable to improve our guest's expecations, We will look forward for your next visit to paradise. More

Fiesta Americana Condesa Cancun All Inclusive
Great value on a similar hotel
Cancun, Quintana Roo
4.5 of 5 stars 2,265 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Cancun
Trendy
Le Blanc Spa Resort
Le Blanc Spa Resort 4.5 of 5 stars 2,317 reviews
Romantic
Live Aqua Cancun All Inclusive
Live Aqua Cancun All Inclusive 4.5 of 5 stars 2,395 reviews
Luxury
Beach Palace
Beach Palace 4.5 of 5 stars 1,681 reviews
Good for business
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Cancun Resort 4.5 of 5 stars 1,510 reviews
Show Prices ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d506374?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d152895?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d219145?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Cancun hotels
Gran Caribe Real Resort & Spa 4.0 of 5 stars 3,708 reviews Park Royal Cancun 4.0 of 5 stars 1,283 reviews Fiesta Americana Condesa Cancun ... 4.5 of 5 stars 2,265 reviews Omni Cancun Hotel & Villas 4.0 of 5 stars 2,024 reviews
Show Prices ABS:HotelCheckRates-d503456?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d219148?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d152680?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d154897?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 172 hotels in Cancun, ranked by popularity

Been to Grand Park Royal Cancun Caribe? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Entertainment staff(124)
  • Italian restaurant(104)
  • Great time(53)
  • Room service(45)
  • Ocean views(36)
  • Very good(32)
  • El Mirador(28)
  • Snack bar(24)
  • Very nice(22)
  • Infinity pool(22)

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotels in Cancun
#30 Luxury Hotels in Cancun
#32 Top resorts Hotels in Cancun
#36 On the Beach Hotels in Cancun
#51 Family Hotels in Cancun
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, BookIt.com, MexVax and Tingo so you can book your Grand Park Royal Cancun Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Royal Cancun Caribe Hotel
Grand Park Royal Cancun Caribe Hotel Cancun
Hyatt Cancun
Caribe Park Royal Grand Cancun
Hyatt Cancun Caribe

Owners: What's your side of the story?

If you own or manage Grand Park Royal Cancun Caribe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Park Royal Cancun Caribe
Enter dates & see best prices* (from our partners)
Show Prices