This was our first trip to Cancun or Mexico. We loved the beach, ocean, Cancun and the hotel. Staff was friendly and fun. We were constantly commenting on how often things were cleaned! The food was delicious, the location unsurpassed and the staff friendly and helpful. Our teenage kids and we did not want to come home to Canada! More

Three friends and me stayed at the Grand Park royal from 1/29/12 - 2/4/12. We have been following this property on TripAdvisor for quite a while. We were thrilled to see that a lot of the reviews rang true. This truly was a great choice. Someone was constantly cleaning and their Customer Service was outstanding. Lius at the pool bar... More

Traveled here for a 7 day vacation with two other couples. The rooms were extremely clean. The water pressure in the showers was excellent. We stayed on the ground floor. The room said "garden view" on our reservation however we had a great view of the pool and the ocean. The food was average. Any time your cooking for the... More

This was our first trip to Cancun and it won't be our last! The hotel location was perfect as well as the amenities. The property was not too big and not overcrowded. The beach was one of the nicest I have ever seen, very clean and lifeguards on duty. The food was excellent at all the restaurants, and we tried... More

We paid several hundred dollars per night for a Jr. Suite in the Royal Tower and had looked forward to this trip for months. I emailed ahead telling them it was a special, romantic trip and was assured we would be taken care of - what a crock. First, we were told that you get a private concierge w/ the... More

Our entire family (4 couples and two kids) went on our first trip to Cancun. We were thrilled with our visit thanks to the exceptional staff at the Grand Park Royal. Everyone --from the front desk clerks to the restaurant hostesses and waiters to the maid who cleaned our room -- was extremely friendly, conscientious and accommodating. Our rooms were... More

We came back from Cancun yesterday and everyone in our group of 4 really enjoyed the hotel. We were in the newest block (1000), the bathroom are worth it! Even on our first floor, we had an amazing ocean view. Mini-bar was refill everyday. The beach is huge, no sardine there! We went to the Oriental twice (best salmon and... More

My boyfriend and I just returned from Grand Park Royal. We spent 10 days there. It was our very first time in Cancun. I spent 7 months trying to find the most perfect resort for our vacation since it was my boyfriends Christmas and Birthday gift. After researching resorts for so long I might as well be a travel agent.... More

My wife and I spent a week at this beautiful resort Jan.19-26. First time to Cancan and I tell you it will not be our last. I have never seen a cleaner place. Staff is constantly cleaning. Food was GREAT. We ate at all the restaurants available and always has an excellent meal. Our room was GREAT. (after a little... More