I am one to scour the hotel reviews before booking, so I will tell you my review in hopes this will help with your decision ! Our family of 2 adults and two teens went for a week to this hotel and overall we had an amazing time! First and foremost, the hotel is VERY old. It truly needs to... More

I didn't expect anything about this hotel since my girlfriend made reservations and everything. In the beggging I was mad because they confused with our reservations and took a long time to gave us our room, but when we got the room, the wait was worth jaja since they gave us a villa in front of the beach. Food is... More

First off I would like to say the BestDay reps that helped us book our excursions were professional and best service we've had at the hotel. Thumbs up to you guys for providing great service. Now the breakdown of the trip; I had gone to Barcelo with 6 of my other girlfriends for a time of relaxing and partying. The... More

Please be aware of the service here is not what you normally expect from a hotel of this level. Partuculary teh guy who was in charge of the french restaurant, he was really treating us in a challing way becuase he didnt want to give us a table of 12 people that was free the whole night!!! in fact we... More

I was pleasantly surprised with this resort since I am a frequent Cancun visitor. HERE'S THE REAL REVIEW: This resort is the perfect size; not too large and not too small. The staff was very polite and the resort is well maintained. The beach is beautiful and the resort has plenty of "hideaways" for those perfect romantic moments. This may... More

The hotel site has everything you need for your stay in Cancun including pools, spa, water activities, theater(complementary nightly shows), excellent selections of fresh meals, and a walkout to the beach. It is adjacent to local shopping malls, a public transportation, other major hotels, and other major attractions in the area. When you get a front ocean view room, make... More

I was in this hotel with my husband and daughter, we had a great time in this hotel. The staff were friendly and helpful. The beach and pools were great. The food and buffet was very tasty and varied. The room was clean and nice, but the water pressure in the shower of the bathroom was poor . There wasn't... More

1. Front desk staff should not be in the hotel business as they are disrespectful and far from out going! 2. They charge you $2 a day to use the room lock box. 3. The food they serve for breakfast is used for lunch and then again for dinner. 4. NO alcohol in the drinks! This hotel tries to nickel... More

Food was good, nice ,clean and quite rooms, beautiful beach, LOVED it, The hotel staff was wonderful.Will Stay again. More