stayed this hotel 13 nights in feb 2013 the food is basic to bad at best, never told a smart car was thrown in as advert says in fact hotel staff told us transport was not provided to take us to beach club, they even told us how much taxi was 80 paeso, yeh there, 120 to 150 back for... More

Very friendly staff, Air conditioning dating my grandmother, nice pool, close to the city center. Hotel means sleep ..... poor insulation impossible to sleep with the air conditioning because of the noise! The music is very loud in the restaurant to cover the noise of the air conditioning The only 3 stars (no more !) hotel I have seen in... More

I was there Jan.6-13,2013all-inclusive. The hotel is decorated very well. Room was OK, service was so-so. Ordered extra blanket & towel & was waiting 2 days, until asked again. A pool is very small, gym is very poor. Food in hotel was so-so, very limited selection(beef, chicken, fish). Asked ice-cream that was in Menu but they told "we don't have... More

Great place to stay, friendly staff, excellent service, clean and comfortable rooms, great food, all the necessary amenities available. Great experience overall. We had only planned to stay there for the first night in Cancun but after the first night we were simply won over by their service and especially breakfast, and stayed there for the rest of our time... More

This is a mixed bag: inconsistent in its offerings. It's a bit more expensive than same-level quality hotels around the area. The rooms facing the street (the kind we stayed in) can hear cars driving by as Avienda Tulum is a main, busy street (we stayed at 6th floor and can still hear the noise - not loud that we... More