Great Spa! Newly updated! Food ok! 3 star quality food! Liquor bottom shelf meaning mexican liquor!Beach is Horrible literally no beach! Pool is small but ok no swim up bar and service is horrible for drinks!Resort itself is a 2 1/2 star but the good thing u can use there sister resorts sunset lagoon and sunset royal! free transportation to... More

Ocean Spa Hotel was everything and more than I thought it was going to be. I traveled with the Premier Vacation promo package. I found them to be honest and very straight forward. I went to the presentation to purchase full time, but declined all offers. They were not pushy and treated me with politeness and respect. The hotel is... More

My husband and I just got back from a week at the Ocean Spa Hotel, he got the trip as a surprise for me, and then we read all the reviews and figured out it was a time share scam and we really did not want to go thinking that we were walking into a mess...however since it was paid... More

I'm baffled by the glowing reviews of this place but also at the reviews that totally rip it apart. Here are my honest thoughts on this place as unbiased as can be....... The good: It is not a party place, so the pool and beach are generally quiet, though they sometimes have a few activities (like volleyball) on the beach.... More

We booked our Cancun vacation through Expedia. They suggested the Ocean Spa resort for us. On 3-09-11 we were at Sunset Royal, our hotels’ sister resort that we were able to visit with our all inclusive pass and had my wallet stolen. We called the bank and found out that it was immediately used within the hotel for $250.00 at... More

This hotel is totally bogus. Everything is done in a rinky dink way. It starts when you check in and they will only give you one room key even though there are multiply people staying in the room. They tell you it is for security. They explain that if you lose a key, somebody could make copies of it. Of... More

Most people at this hotel have been suckered into the Time Share vacation and have to attend the presentation. Well 5 hours later i had my life back. But once you didn't buy a time share you were no longer the valued guest you were the day before. Was reasonably clean, but beach is limited. I needed 2 extra nights... More

My fiance and I were very excited about our vacation. I created a surprise destination for him. He had no idea where we were going or where we were staying. I knew where we were staying, or so I thought. I reserved a standard room with 2 queens or 1 King with a partial view of the ocean. When we... More

It's not a big resort, so the service is far more personal. It's a little bit older and smaller so the feeling of it is much more genuinely Mexican than American, and that's what we wanted. The beach is nice and clean, it's a good size for the amount of people who stay at the hotel during the day, it's... More