Upon arriving at the Oasis we were greeted by several bellhops welcoming us, taking our bags and leading us to a private check in desk. We were each handed a cool towel, and a tropical fruit drink. We were quickly directed to our room in the main pyramid which is definitely the place to be!! Overall, the place was very... More

We just got back from the Grand Oasis hotel, we were there from January 21-28. first bad impression came when we got off the bus & not one bellboy helped my 73 year old Mother with her luggage until she had hauled it up the stairs to where they stood watching everyone. So not impressed. I guess if you book... More

We stayed in Grand Oasis Cancun in January 2012. I've read reviews and made sure to make Grand Oasis 4+ stars, not Oasis. Once we arrived around 10:00 pm we were given a room that wouldn't deserve even 2 stars: broken lock on the balcony, shower faucet, lamp, room is not clean, smells mold. It was very noisy around, disco,... More

I was there from Jan 21- jan 28, this was my second visit to this hotel. last time i was there i stayed at Pyramid and the room was up to date and was great, however this time i booked via Sunwing vacations and i ended up in the different building, The room was ocean front and i had an... More

We enjoyed our vacation here very much.. Food was plentiful and good, drinks were always available. Pool was beautifula nd clean. Our room was very clean and was ocean view! We were able to book excersions from front desk with no problem. We went in April, we enjoyed every minute in the Grand Oasis Hotel. I recommened it and would... More

We went to the Grand Oasis in Jan/12. Unlike other people we experienced a great vacation. It was totally relaxing and we enjoyed every minute. The food was good, the staff were friendly and helpful. When we arrived we asked for the ocean front ocean view room as we had read on the internet while at home. We were given... More

Hotel is being remodeled so it's not in perfect shape yet. Pool is ok. Awesome beach. We were there on new years and they threw a pretty good party. Room service is great for breakfast but the restaurant choices are not that good. If you plan on staying for more than a couple of days you'll get bored of the... More

I am 18th and its been my 3rd time at the Grand oasis cancun. I was there with my parents in 2009 and enjoyed so I came back in 2010 and now just arrived from a trip with my bestfriend. When we arrived (booked with Sunwing) we were told that we were VIPs. They gave us champagne, a tequila bottle,... More

We cannot understand the negative reviews about this resort-in our opinion, this place is almost perfect for everyone. First and foremost, the staff at Grand Oasis is by far the best we have ever encountered at any hotel. They were ALL incredibly kind and courteous and they all went out of their way for us. We arrived early morning and... More