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Royal Solaris Cancun

3.5 of 5
Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Hotel amenities
Ranked #59 of 170 hotels in Cancun
3.5 of 5 stars 1653 Reviews
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1,653 reviews from our community

What travellers say about this hotel
  • Caribe tower(45)
  • Marco Polo(40)
  • Very nice(31)
  • Pool area(29)
  • Lobby bar(26)
  • Ocean views(26)
  • Entertainment staff(26)
  • Great time(22)
  • Las Fuentes(9)
  • Time share(7)
Traveller rating
    544
    557
    253
    167
    132
Only show reviews for Family (316) | Couples (395) | Business (7)
Date Rating
Tneed
Calgary, Canada
1 review
2 of 5 stars Reviewed 17 February 2012 NEW

The food sucked, pool was very warm, and no room service (which they advertise on website and on travel websites). The staff was SLOW as we would call down for bottled water and fresh towels but it would take well over half an hour and on some occasions a couple hours. Left my iPhone out for an hour came back... More

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CA219
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 16 February 2012 NEW

I booked a last minute trip to The Royal Solaris based on the great deal that was being offered through Travelocity..(I will never use them again!)..go with expedia or ANY other travel agency...Anyways..as for the resort its a little older than most of the resorts in Cancun but its a Fabulous place! First off the staff is wonderful! The Hotel... More

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chaly11
chicago
2 reviews
1 helpful vote
3 of 5 stars Reviewed 16 February 2012 NEW

This is a nice hotel for families and I would say over 30 hotel. The staff entertainment isn't as exciting as I read on other reviews. Daytime entertainment consisted of one activity and bingo. The evening entertainment by the lobby bar however, was great. Live entertainment I would call it. But as I mentioned, there are definitely children anywhere you... More

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dbanda
Hurst, Texas
2 reviews
5 helpful votes
4 of 5 stars Reviewed 10 February 2012
4
people found this review helpful

This was a very nice clean hotel. The staff was very friendly and helpful. The location was great, right on the beach. It is an older hotel, and so I wouldn't really classify it as a resort, as the grounds were small, however very well kept. We especially enjoyed the open air restaurant, were the staff made every evening great... More

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Pattie L
New York, New York, United States
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

The staff was very helpful here as they were always willing to help and answered all the questions we had. The food wasn't spectacular but it was good none the less. I would suggest eating dinner at Marco Polo which has theme nights (ie: Italian, french, International etc.) you will have dress a little more formal for this place. The... More

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Whomama
Belding, Michigan
1 review
3 helpful votes
4 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

We just returned from a 5 day trip to this hotel and had a great time! We were upgraded to the Caribe side which was beautiful but a little noisy as we were right across from the lobby bar and the noise really carried. The staff was great and we enjoyed the entertainment. The buffet was not good, but the... More

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katcat101156
Ogden, Utah
Reviewer
3 reviews
8 helpful votes
4 of 5 stars Reviewed 5 February 2012
6
people found this review helpful

Starting with the service....It was perfect! all the staff was friendly and helpful. the cleanliness of the hotel was beautiful. If I had a complaint it would be the noise, but i'm older than some and noise does bother me. Everything else was great. More

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ktb4565
1 review
2 helpful votes
2 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

when you check in you get you get a conciere this person is called a head hunter he or she will try to get you to go to a update or a timeshare presentation what they say they will give you and what you get are 2 different things so you must pay attention we are in the so the... More

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CVNMIZZZT
Barrie, Ontario
Contributor
17 reviews
29 helpful votes
5 of 5 stars Reviewed 5 February 2012
4
people found this review helpful

Just returned from a week at the Royal Solaris in Cancun. From the moment we stepped into the resort, we were impressed by the excellent staff. They were extremely friendly and always made sure you had everything you needed and made you feel welcome. I have been at many 5 star resorts and waited in many a line at the... More

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LoveTravelSouth
Indiana
Senior Reviewer
10 reviews
14 helpful votes
5 of 5 stars Reviewed 3 February 2012
8
people found this review helpful

As many of you do I read the reviews before we went and was a little concerned But I was very surprised. Our room was just ok. but we did not pay for an oceanview room so our expectations were not high. They NEVER offered for us to upgrade(thats ok because if I wanted to I would have asked them)... More

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Royal Solaris Cancun Also Known As

  • Royal Solaris
  • Royal Solaris Caribe
  • Solaris Resort Cancun
  • Cancun Royal Solaris
  • Royal Solaris Cancun Mexico
  • Royal Solaris Hotel
Address: Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico

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