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Crown Paradise Club Cancun

3.5 of 5
Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #49 of 170 hotels in Cancun
4.0 of 5 stars 2831 Reviews
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2,831 reviews from our community

What travellers say about this hotel
  • Very good(77)
  • Adult pool(72)
  • Room service(68)
  • Great time(53)
  • Wayne Boots(46)
  • Water park(33)
  • French restaurants(29)
  • Lobby bar(26)
  • Beach chairs(7)
  • Bad reviews(6)
Traveller rating
    867
    994
    439
    296
    235
Only show reviews for Family (1114) | Couples (413) | Business (10)
Date Rating
katie b
Liverpool, United Kingdom
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 27 January 2012
4
people found this review helpful

myself and my girlfriend went here sept 2011, we loved it the staff are lovely and the hotel is great. we had a VIP room with the VIP lounge, room service was great and we met lots of different people. there is always fun and games happening and plenty to eat with good food, I would go again as the... More

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Beckgirl
Calgary, Alberta
2 reviews
2 helpful votes
3 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

I have worked in hotels for years (Holiday Inn, Best Western, Clarion 5* and Boutique) and feel I can give a fair review. I went with my sister in January 2012 and we shared a standard room. I was interested in upgrading to the Crown Club adults only but I was not interested in paying $50 extra pp/nite for the... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
31 January 2012

Dear Hotel Guest, Thank you very much for your honest and well written review of the Crown Paradise Club Cancun. We appreciate your honest evaluation of our hotel, staff and services. Our management staff is alerted to any and all issues that our guests comment upon here on Tripadvisor. I would like you to know that I have made our... More

BeachHarry
Calgary, Alberta
Reviewer
3 reviews
16 helpful votes
4 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

This 4.5 star resort was a hotel for the whole family. It was clean and the service was good. I was traveling with a group of adults but they had a separate pool play area that looked fantastic for kids. The food was good, with a good variety in the main dining area right beside the pool area, along with... More

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crazyforlife
Brampton, Canada
Reviewer
3 reviews
38 helpful votes
4 of 5 stars Reviewed 27 January 2012
6
people found this review helpful

Well, where do I begin? 1) As for the resort itself the room I stayed in (#1332) was a little bit old and run down, but I only went up to the room to shower and sleep so who cares. Don't be so picky. 2) The food was good, yes sometime repeating but you are on holidays being catered to... More

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Holli Q
Hawkesbury, Canada
Reviewer
3 reviews
21 helpful votes
5 of 5 stars Reviewed 26 January 2012
5
people found this review helpful

After many looooong hours of looking for a hotel that would accomodate my large family I came upon this hotel. Boy did I find the perfect spot. We are a family of four young boys and my husband and I. I was looking for an all inclusive that I could take my kids to where they felt like they had... More

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Ron K
Saskatoon
1 review
9 helpful votes
5 of 5 stars Reviewed 26 January 2012
9
people found this review helpful

My spouse ,myself, two sons,daughter and husband and two grand children age 5 and 2 just got back from a 7 night stay at the Crown Paradise Club.When we arrived I was surprised to find we did not have to wait to get shuttled to our resort with a large bus full off other vacationers, There was a large van... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
31 January 2012

Dear Hotel Guest, On behalf of the Crown Paradise Cancun I thank you very kindly for your glowing review of our hotel property. We appreciate all of the reviews that we receive here and we would especially like to thank everyone that takes the time to write up a review of their experience with our hotel. It pleases me to... More

Heather P
Prior Lake
1 review
1 helpful vote
2 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Crown Paradise Club Cancun did not meet our expectations. We chose it because it was supposed to be super family friendly (pirate ship park, Kids Club for youngs kids, etc) but despite these amenities, we were grossly disappointed. Upon arrival, they were overbooked and put us in a Jr. Suite instead of the 2 rooms we had reserved which left... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
31 January 2012

Dear Hotel Guest, I would like to apologize on behalf of the Crown Paradise Club. It is clear that we did not meet your expectations. It is not customary that we have problems with overbooking, but occasionally accidents happen. I am sorry that you were not able to stay in the rooms you originally booked the first night of your... More

Dennis B
Winnipeg, Canada
1 review
2 helpful votes
3 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

My wife and I along with our 3 Children (6,5,2) where at the CPC from Jan 8 - 15 2012. We arrived late Sunday Night / Monday Morning so check in was fairly quick (20 minutes). being so tired we ordered room serve and called it a night. ROOM We stayed in room 1106 which had the view of the... More

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Travelling209
Tracy, California
1 review
5 helpful votes
3 of 5 stars Reviewed 25 January 2012
5
people found this review helpful

First off let's talk about the food since this was an all-inclusive vacation. Food was defintely catered towards the visiting north american/european tourist. The buffet had some basic mexican food but not the local Yucatacan cuisine we were hoping for, even the hotels "mexican" restaurant was very tame and featured neutral palate inspired food. Basically nothing spicy or exciting, your... More

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PvB_73
Houston, Texas, United States
Reviewer
3 reviews
7 helpful votes
2 of 5 stars Reviewed 24 January 2012
6
people found this review helpful

Just returned from the CPC with mixed feelings. Travelled with a group of total 10 including 2 young children had a very good time with the family and the service of the bar, entertainment and restaurant personnel and the beach was good, but the food and amenities were average. The room smelled like water damage, but was after getting an... More

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Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
31 January 2012

Dear Hotel Guest, I apologize for any inconvenience you may have experienced with your room. We are constantly battling the extreme elements here on the beach and go out of our way to ensure that the rooms do not smell of humidity. The firmness of a mattress is a subjective preference, for our guests that prefer a softer bed we... More

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Crown Paradise Club Cancun Also Known As

  • Crown Paradise Club
  • Crown Paradise Cancun
  • Crown Paradise
  • Cancun Paradise Club
  • Crown Paradise Club Cancun Mexico
Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico

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Crown Paradise Club Cancun
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