We took our kids here for their first Mexico experience, and our first in Cancun. Our trip was 7 days and 6 nights. We arrived at the hotel which looked very well kept and clean by the look of the lobby and public areas nearby. Here is my review of our trip: Check in: The front desk check in was... More

a group of 7 of us went to cp in october and had a fantastic time. i cannt rate the staff highly enough, always there to make you holiday perfect. food nice and alcohol great, especially the red wine! adult pool with swim up bar was lovely and quiet. buses stop right out side hotel and takes you along the... More

The resort was very clean and well looked after. More vegetarian options are needed in the dining areas. Food was good and the dining areas were great. On the whole a great vacation! More

I wish I would review tripadvisor review before we booked this hotel.Just like it was said the front desk at check in is so slow.At arrival every couple spent on average 20 minutes.No welcome drink was offered and we waited 45 minutes to check in.The front desk guy called here and there and went here and there.We realy got upset... More

First off, we arrived late (due to flight delays) and there was only 1 person on reception. It took about 1 hour to get our room keys. They knew we were coming but would be delayed so they should have compensated for delays by getting extra staff. The room was great, large, airy, fab view and the air-con worked. Facilities... More

If you want to travel cheap and you don't care much about the food this hotel is for you. On the positive sides, this hotel is nice and the staff is very friendly and helpful, drinks are good and wines are decent. One (big) downside if the food though, it is very limited and of low quality, I must clarify... More

For a 3.5 star hotel that caters to families, this is a great choice! Like any hotel that isn’t an expensive 5 star, you just have to do a little extra planning to make it an enjoyable stay. It’s a clean resort that tries hard. Prior to going to Crown Paradise, I was a little apprehensive based on the reviews... More

my husband and i just got back from a week stay we had a wonderful time the staff is amazing don't worry if you cant speak Spanish because they all speak pretty good English. If you have the extra money and are not traveling with kids go for the CROWN CLUB room you get your own private lounge amazing bartenders... More

Just spent 7 nts at the all-inclusive Crown Paradise in Cancun with our two sons (ages 22 and 19) and found it to be a very convenient/clean resort that was a decent value for the price we paid. The entire hotel staff was extremely friendly and accomodating and the one time we called for maintenance they had someone at our... More