I was looking for a place to take my hubby for a surprise 50th birthday trip. I read the reviews and had some concerns about booking this 3 day trip but my first choice wasn't available so I did it but kept all the reviews good and bad in my mind. We are from new england and it was still... more

What a great place! Like others have said the previous reviews made us nervous but we did not encounter any of those concerns. The staff was great and very fun. Friendliness and a small tip go a long way. Our room overlooked the ocean and it was a beautiful view. We asked for a roll away cot and received one.... more

Traveled to Mexico the first week in February to avoid spring breakers:) Had a great time! My husband and I were SO nervous from all the bad reviews written on here. We were pleasantly surprised! The lobby of the hotel is very spacious and clean! The people at the front desk were nice and spoke English. We only used the... more

First off i want to say that my girlfriend and I together have traveled to many different areas in the world and have stayed in many different resorts/hotels. after having that experience and the knowledge of what a 5 star hotel should offer, our review should help every traveller look at going to this resort (we just got back yesterday)... more

Stayed here Feb 20-27/09. Greated at the front desk by people complaining about their rooms/service. That was my first clue. The toilet in my room was leaky. Made noise all the time. The food was terrible. The service was not good. If you asked the front desk staff something - you were bothering them, A foul smell greated me in... more

This is what all the beach vendors kept saying and we decided it pretty much summed up the trip. The first night we had bug bites when we woke up. The room service extension was busy for 2 hours at a time. 5 out of 7 of us got sick. The food was cheap quality. We booked a fishing excursion... more

Had a great time and loved the hotel. The staff was very friendly. You could always find a drink or something to eat. The room service didn't have that many items on it but we had it every night, it was delicious. It isn't 24 hours only for supper, but it was great. It is about 1/2 hour downtown to... more

We are not people who expect too much or complain much...but this place is a joke!! First of all this place is a 2 star and shouldn't be costing you more then $500.00. I have never been to a place that didn't give out straws with a drink or that we couldn't have bottle of wine in our room from... more

Just wanted to give the first time travellers a very important bit of advice. BEWARE OF THE CONCIERGE.....THEY ARE "TIME SHARE PEOPLE" DISGUISED AS HOTEL EMPLOYEES. Our first day got off to a bad start when the concierge introduced himself and asked us to sit and talk with him. He misrepresented himself and we got sucked into wasting a morning... more