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The Royal Mayan

3.5 of 5
Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
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25% off + Free Transfers
Ranked #25 of 170 hotels in Cancun
4.5 of 5 stars 211 Reviews
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211 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(5)
  • Very clean(4)
  • Hotel zone(4)
  • Taxi driver(3)
  • Timeshare presentation(3)
Traveller rating
    118
    68
    12
    6
    7
Only show reviews for Family (87) | Couples (50) | Business (4)
Date Rating
GrammaH
Green Bay, Wisconsin
Senior Contributor
39 reviews
20 helpful votes
5 of 5 stars Reviewed 11 February 2012

The Royal Mayan is our favorite Royal Resort Property in Cancun. It is small and quaint. The grounds are outstanding and the upper sun decks affords you about another half hour sunshine each day, so peaceful with the wave crashing in the Carribbean Sea below. The only villas I would not recommend would be in the F and H buildings... More

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Sashazur
Salem, Oregon, USA
Senior Contributor
29 reviews
51 helpful votes
5 of 5 stars Reviewed 10 February 2012

My family has been coming here (and to the neighboring Royal Caribbean) for over 10 years. The place is immaculately clean and the grounds are pretty and well tended, the pool is very clean, and there is always some kind of maintenance or cleaning always happening somewhere - nothing is ever left to fall apart, break down, or get dingy.... More

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Sweetwater
Pittsburgh, Pennsylvania
Top Contributor
62 reviews
31 helpful votes
5 of 5 stars Reviewed 8 February 2012

This timeshare resort, one of seven, of the Royal Resorts group is still great. Outstanding staff, good food, and activities make the Royal Mayan a very nice place to vacation. Demographics skew to mature adults, often coming with grandchildren. Low key, and relaxed has made the Royal Mayan a great place to visit year after year since we purchased in... More

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Bill P
Indianapolis, Indiana
Reviewer
3 reviews
5 of 5 stars Reviewed 8 February 2012

We had a wonderful stay, when we arrived the staff welcomed us like it was our home. Very clean. The staff went out every morning and clean the BEACH. Really enjoyed our stay. More

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LincolnLady35
Lincoln, Nebraska
1 review
5 of 5 stars Reviewed 6 February 2012

We've been coming to the Royal Mayan for years and it's always a great experience. So sad that 2013 will be its last year in the Royal family. It's by far our favorite of the 5 Cancun properties. For those of you who haven't been to the Mayan yet, go while you still can. You will not regret it. More

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Fortune_Financial
NW Burbs of Chicago
Contributor
15 reviews
38 helpful votes
4 of 5 stars Reviewed 4 February 2012

nice to enjoy the beach and watch the kids regain their swimming confidence More

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carhou
New Bern, North Carolina
Senior Reviewer
6 reviews
4 helpful votes
5 of 5 stars Reviewed 2 February 2012

The resort is lovely with beautiful landscaping. The unit was a bit outdated, but very clean. Maid service was provided daily. The beach was awesome, the ocean beautiful, but a challenge to swim in because of the undertow and winds. We used Thomas Moore for the shuttle service from and to the airport. We did use the bus to go... More

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Robert S
Peoria, Arizona
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 30 January 2012

I have stayed at the Royal Mayan many times and I want to let you know the service is outstanding. From the bellboys to the concierge, to the restaurants are all impeccable service and value. I would recommend this resort to everyone. More

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Donna32184
Castro Valley, California
Reviewer
3 reviews
3 helpful votes
3 of 5 stars Reviewed 30 January 2012

The hotel was lovely. The location was a mistake. There was no usable beach, now view of the ocean from the grounds. The food was marginal. I would never, never go there again. More

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Camilo_Royal_Resorts, Community Manager at The Royal Mayan, responded to this review
7 February 2012

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. We unsuccesfully tried to contact you personally to request more details on what you didnt like and make the necessary adjustments in our service. It would help us if you could elaborate a... More

mthomtech
Plano, Texas
1 review
5 of 5 stars Reviewed 27 January 2012

We LOVE Royal Resorts! After our stay at The Royal Sands a few years ago, we own a unit at The Royal Mayan for New Years, and it's a vacation we look forward to every year. Now we also own at The Royal Sands as well ... also a fantastic resort. Along with all the glowing comments already here in... More

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The Royal Mayan Also Known As

  • Royal Mayan Cancun
  • Royal Mayan
  • Royal Mayan Cancun Mexico
  • Cancun Mayan Hotel
  • Royal Mayan Hotel
Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico

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The Royal Mayan
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