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The Royal Mayan

3.5 of 5
Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
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The Royal Mayan
Ranked #18 of 171 hotels in Cancun
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398 reviews from our community

Traveller rating
    241
    114
    25
    11
    7
See reviews for
Families
164
 
Couples
96
 
Solo
9
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Virginia Beach, VA
2 reviews
5 of 5 stars Reviewed 19 May 2013 NEW

We have just returned from another wonderful stay @ the Royal Mayan. This was maybe our 5th time there and we have never been disappointed. What sets the Mayan apart is the hospitality of the staff, many of who have been with the resort for more than 20 years. They treat every guest like royalty and are genuinely kind and... More

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Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2013 NEW

We have been coming to the Royal Mayan since 2004 when we bought a Week 19 villa. Every year we meet with the same great group of people who have been coming to Royal Mayan Week 19 for almost 30 years. Sadly, the resort must be sold this year because of Mexican law. We will miss the RM and our... More

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Springville, Utah
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

We stayed at the Royal Mayan as part of an Expedia last minute package deal. For the price, we got pretty much exactly what we expected. The room was fine, although outdated. The bathroom was tiny and the shower reminded me of my childhood in the 1970's. It was nice to have a kitchen where we could prepare meals and... More

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See 5 more reviews by Carrie J for Cancun
Garden City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

I just returned from the Royal Mayan this past Wednesday. I was there for 4 nights and had an amazing time. I was there with my daughter and my friend for mother's day weekend, unfortunately we could not take the extra days so we left before our week was over. Tavo the concierge was very knowledgeable and gave us great... More

Was this review helpful? Yes 1
Waxahachie, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

The Royal Mayan has been our favorite vacation destination for 20 years. Wonderful white sand beaches with turquois water, large swimming pools, beautiful grounds, excellent resteraunts and a staff that is the friendliest we've ever encountered. The rooms are kept in immaculate condition with daily maid service. There are non-stop activities just in case you want a little something to... More

Was this review helpful? Yes 2
Westport, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2013

is not only for partying but also for relaxing, eating nice food, meeting nice staff and people. Peaceful and fun. Great for everyone. The staff was excellent and friendly. Great vacation better than the Bahamas. Easy to get around, customer friendly.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2013

We have stayed at the Royal Mayan many times over the past ten years. This was our last visit as the property is being sold. My brother has owned there since pre-construction. He has been trying to find out what is happening for quite some time. There have been no solid answers. We were told it will become an all-inclusive.... More

Was this review helpful? Yes 2
Frisco, TX
1 review
5 of 5 stars Reviewed 7 May 2013

Our week at the Royal Mayan was just great. The pool, beach and our room was excellent. We enjoyed the food at La Palapa was good and reasonably priced. Will certainly keep this place in mind for our next trip to Cancun. Did I mention the excellent staff and maid service?

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Sharon, Connecticut
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 May 2013

This was our first trip to Cancun. We booked our stay at the Royal Mayan based on availability and reviews. We were not disappointed. The rooms were nicely appointed and the pool area, grounds and beach were spotless! If you are looking for a nice place to relax and unwind, I recommend the Royal Mayan. There are plenty of activities... More

Was this review helpful? Yes 1
See 10 more reviews by happytravelertoday48 for Cancun
York, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

Hubby & I have been here a number of times and last stayed April 20 - May 4, 2013. Resort is very well laid out, all rooms having a great view of either the pool or ocean. Disabled can even access beach in a wheelchair as they have ramps to specially marked huts! Fully equipped kitchens for cooking. On site... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travellers say

  • Hotel zone(5)
  • Friendly and helpful(5)
  • Very nice(4)
  • Very clean(3)
  • Taxi driver(3)

Additional Information about The Royal Mayan

Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Cancun
#17 On the Beach Hotels in Cancun
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Guests at The Royal Mayan can relax on the powder-white sand or by the pool and enjoy a variety of activities such as tennis and sail boating. The resort is next to The Royal Caribbean and The Royal Islander and guests can use the amenities at all three clubs. A shuttle bus service is also available to The Royal Sands and The Royal Cancun -Club Internacional de Cancun, the other two Royal Resorts. ... more   less 
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Also Known As:
The Royal Mayan Hotel
The Royal Mayan Hotel Cancun
Royal Mayan Cancun
Royal Mayan
Royal Mayan Cancun Mexico
Cancun Mayan Hotel
Royal Mayan Hotel

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The Royal Mayan
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