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Marriott CasaMagna Cancun Resort

4.0 of 5
Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #13 of 170 hotels in Cancun
4.5 of 5 stars 1043 Reviews
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1,043 reviews from our community

What travellers say about this hotel
  • Casa Magna(55)
  • Breakfast buffet(42)
  • Very nice(33)
  • Hot tub(30)
  • Thai restaurant(21)
  • Ocean view room(21)
  • Sports bar(19)
  • Hotel zone(19)
  • Pool area(19)
  • Friendly and helpful(12)
Traveller rating
    651
    276
    68
    36
    12
Only show reviews for Family (259) | Couples (297) | Business (36)
Date Rating
Heatison
Yoho National Park of Canada, Canada
Reviewer
4 reviews
15 helpful votes
5 of 5 stars Reviewed 7 February 2012
5
people found this review helpful

I stayed at the Casa Magna Marriott in the last week of January 2012. Yes there are plenty of very nice, upscale resorts and properties in cancun, but this palace one of only a few "Diamond Rated" hotels in Cancun is on a whole differently level when it comes to quality, location, service and luxury. The Breakfast alone is to... More

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chicagophotoer
Chicago, Illinois
2 reviews
3 helpful votes
5 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

Just left yesterday and wish I was still there. For starters it is hard to find service like you find here everyone was incredibly friendly and kind. The rooms were clean, neat and organized. Crisp white sheets and linens. Views of the blue ocean from our balcony with a nice sea breeze. The breakfast buffet was amazing and was enough... More

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HappyRascal
San Antonio
Contributor
14 reviews
12 helpful votes
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

Wish we had booked for more nights. The breakfast buffet had every fruit imaginable. The food was fresh and not poor quality. The beds were comfortable and the pillows were perfect! The pool was nice. The only thing they could improve on is having more "Mexican" style food. More

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Goofster56
Methuen, Massachusetts
Contributor
12 reviews
6 helpful votes
5 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

My husband and I spent his 60th birthday at CasaMagna. It was our first trip to Mexico and Cancun. What a wonderful experience! The CasaMagna is a beautiful setting. Our room was immaculate and well serviced during our entire stay. The bed was extremely comfortable. The staff was friendly, attentive, and very helpful. The hotel, the pool, and the hotel... More

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rshess
Noblesville, Indiana
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Stayed for 6 days with a girlfriend. Roberto at the pool was great. Cadillac Margarita and shrimp ceviche everyday for lunch. Best vacation ever! More

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ManUtdTx
College Station, Texas
2 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

My wife and I recently stayed at the Marriott Casa Magna Cancun Resort with my in-laws and my five children and had a truly spectacular vacation. The pool is very nice and doesn't feel crowded, there is plenty of beach space with lots of covered and uncovered lounge chairs, the wait staff were friendly and very accommodating, and the atmosphere... More

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EagleDad
Boise
Senior Contributor
45 reviews
28 helpful votes
5 of 5 stars Reviewed 29 January 2012
6
people found this review helpful

My wife and I stayed at the Marriott CasaMagna for 4 days in late January and absolutely found paradise. We are Marriott Gold members with plenty of nights in hotels to compare to. We booked a Resort View room and were upgraded to an ocean view room at no charge. Below I have a few details on which rooms have... More

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alstevens
San Antonio
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

My husband and I have been to Cancun several times, and we have stayed at the CasaMagna twice, truely enjoy our stay, the conceirge is very helpful in recommending restaurants and things to do. The rooms are regular size and beds are comfy, our room had a small balcony but very small. They even have coupons and discount cards if... More

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Theresa P
Reading, Pennsylvania
1 review
1 helpful vote
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

My son and I stayed at the Casa Magna from January 14th thru the 21st as part of a large group function. From the moment we entered the building we were made to feel like royalty. Our room was spacious, clean and the view was breathtaking. The staff at Casa Magna was extremely attentive and professional. Their disposition was always... More

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tmccaleb
Tallahassee, FL USA
Top Contributor
59 reviews
87 helpful votes
3 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

We arrived at 1:00 pm on Saturday. A room was not available, but we were told to return around 3:00. At 3:00 we were told a room was still not available, and it was pointed out to us (by the same person we saw at 1:00) that check-in was at 4:00, as if she had never told us to come... More

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MarriottCancun, Public Relations Manager at Marriott CasaMagna Cancun Resort, responded to this review
31 January 2012

Thank you very much for giving us your feedback. Our check-in time is in fact at 4PM; we always do our best to give the rooms earlier to our guests when our occupancy allows us to do that. We agree this information should have been given to you by our Guest Service Agent at the very beginning. We are sorry... More

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Marriott CasaMagna Cancun Resort Also Known As

  • Marriott Casamagna Cancun Hotel
  • Marriott Cancun
  • Cancun Marriott
Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico

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