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Moon Palace Golf & Spa Resort

4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
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Moon Palace Golf & Spa Resort
Ranked #17 of 172 hotels in Cancun
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6,962 reviews from our community

Traveller rating
    4,307
    1,516
    526
    354
    259
See reviews for
Families
2350
 
Couples
2031
 
Solo
23
 
Business
262
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW via mobile

Great place !! Food,drink,staff was amazing. My two daughters age 3&5 really enjoyed it and even asked to go into kids club and for theist 2 days spent all day in there. Would 100% go again. Special thank you to Carlos who couldn't of done enough for us in the day time around the pool always bringing us drinks with... More

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Skelmersdale, England, United Kingdom
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

What a fantastic place to stay, the staff, accomodation and food are all excellent We stayed in the Moon Palace Grand and would like to comment on the following staff Sergio Garcia, Felipe Canche and Luis Pot who staffed the pool bar and a massive thankyou to Jose Luis and his fantastic team in the Carebino buffet and resturant, they... More

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Burlington, New Jersey, United States
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

Just came back from a 3 night/4 day trip to Moon Palace through a business incentive trip. We had a FANTASTIC time! So glad that I read all the reviews here at tripadvisor. I was glad to know about the seaweed beach (so I wasn't disappointed when I got there), bus to Beach Palace (which has the blue waters we... More

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Battle Ground, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 May 2013 NEW

This place is wonderful. The service, food, lodging, pools was fabulous. We went to this resort for our daughters wedding. The wedding planner and resort did a wonderful job. The wedding on the beach was beautiful. When they say all inclusive they mean it. I hope to go back some day.

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

The moon palace resort is the best hotel I've ever been to. The hotel is beautiful and so is the gardens and plants. The rooms are amazing jacuzzi ,free mini fridge (gets filled every day even if there's one drink missing ) The pools are big and great for the full family and friends I couldn't fault anything in the... More

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Sacramento, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We have been to this resort 5 times and another palace resort in the riviera maya. Palace resorts are really amazing. It is real easy to relax. Every vacation is different because there are always so many options to choose from. Tours, swimming with dolphins, golf, bike rides, spa treatments and a gym. This year we just hung pool side... More

Was this review helpful? Yes 2
COLORADO SPRINGS
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

This is my second visit to the Moon Palace. The last time was through a trade on our timeshare almost 10 years ago. I have seen some very nice improvements from our last visit and some declines but not enough to influence a revisit. This time I was part of a large conference group. There were almost 2000 of us... More

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013 NEW

Every bit of food, drink and snacks are included. It is like a cruise on land. The staff is super friendly and attentive. The entertainment is a lot of fun and the pools are the best. Everything is very clean. The property is huge and very safe even at night.

Was this review helpful? Yes 1
Douglas, IOM, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We booked the hotel for our honey moon and joint birthdays. On arrival we were immediately upgraded with it being our honeymoon to a villa and provided with a golf buggy to travel from our villa all around the resort. It was my birthday on the day we arrived also and a cake was immediately decorated and the reception staff... More

Was this review helpful? Yes 2
Reno, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

I am still floating from our vacation and we have been home two days. The Moon Palace was better thn I could of imagined. There is something for everyone. From the toddler pool to the swim-up bar pool. This is a very safe resort and it is huge. The restraunts are great and have the best food. We had Italian,... More

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Moon Palace Golf & Spa Resort
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Hotel Summarization (Beta)

What travellers say

  • Very good(157)
  • Room service(125)
  • Sunrise section(101)
  • Great time(101)
  • Pool area(78)
  • Hotel zone(51)
  • Nizuc side(37)
  • Kid Club(35)
  • Friendly and helpful(29)
  • Italian restaurant(28)

Additional Information about Moon Palace Golf & Spa Resort

Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Cancun
#14 Top resorts Hotels in Cancun
#15 Luxury Hotels in Cancun
#16 On the Beach Hotels in Cancun
#17 Family Hotels in Cancun
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located on Cancun's tranquil south shore, this resort offers 2,433 accommodations with double Jacuzzi, 24 hr. room service and balconies. The excitement begins with two large lagoon-style pools with Jacuzzis and swim-up bars. The state-of-the-art Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, disco, 13 restaurants, 12 bars and water sports. ... more   less 
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Also Known As:
Moon Palace
Moon Palace Hotel
Moon Palace Cancun
Moon Palace Golf Spa Resort
Moon Palace Resort
Moon Palace Cancun Mexico
Cancun Moon Palace
Cancun Moon Palace Resort
Moon Palace Golf Resort

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Moon Palace Golf & Spa Resort
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