Read all the reviews before going so kept an open mind,O.K. so the food is not " Out of this world" but it is very good and judgeing by the amount some guests devour a lot more people would agree.There are little tired areas in some of the furnishings but the overall appearance is very good and immaculately clean.This hotels... More

I will keep this short; having too much fun to waste time on Trip Advisor. Spent weeks reviewing and looking for the best deal, best package, best everything; found it here at the Moon Palace. We visit this area once a year, been doing so for many now, and each time we always were subject to the randomness of "you... More

Family with teens (17 & 15) just finished a trip to Cancun staying at Westin laguanamar & Moon Palace. Westin was fabulous - location, beach, pool, staff! MP, on the other hand, is a mixed bag of good & bad! Good - staff is courteous and always pleasant. Ground is beautiful, though dated. Food is decent, the only one I... More

We were at Moon Palace, Nizuc (one of the lobbies) for a week and really enjoyed it. There's so much to do (golf, sailing, snorkelling and trips) as well as activities around the complex. We also enjoyed the food but most of all, the service was absolutely FANTASTIC. We especially liked the restaurant EL CARIBEÑO. The manager and staff went... More

This was ultra all inclusive. The staff could not do enough for us and were fantastic with the kids. Especially on the beach & around the pool, giving a special mention to angelina, baltizar & Karen. We got married at the hotel which was perfect & organised with no effort on our part at all. Can not rave about this... More

We were at the Moon Palace for a convention. We enjoyed ourselves and had a pretty good time. The food was edible, but not any way near great. The only place that was excellent was Caribeno, a restuarant in the Grand section. The buffet style restuarants were not good. The eggs were horrible. I didnt know you could ruin scrambled... More

Well, we have been members of the Palace Resorts for 10 years now. We have stayed at several of the Palace resorts and this was our 4th trip to the Moon. Being a member should say that you could be treated a little better than non members, however, I think members actually get treated worse. Booking was turned into a... More

I was at the Moon Palace Resort in Cancun on January 20-25 for my company's annual meeting. The Good --------------- The property is beautiful and beautifully kept. It's situated right on the sea where guests can use un-motorized water craft for free: kayaks and sunfish sailboats are available without cost. There are tons of included things to do and see:... More

Greta hotel, staff is amazing, location is great the $1500 you get can be used in the spa, golf, etc.. We took the timeshare breakfast which funded our trip to Xelha which was amazing, we didn't buy any timeshare off course but was worth the breakfast. We were two families with kids 6yrs and 3.5yrs and had a great time.... More