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Moon Palace Golf & Spa Resort

4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
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$1,500 Resort Credit
Ranked #12 of 170 hotels in Cancun
4.5 of 5 stars 4358 Reviews
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4,358 reviews from our community

What travellers say about this hotel
  • Room service(86)
  • Very good(79)
  • Hotel zone(47)
  • Great time(46)
  • Nizuc side(40)
  • Sunrise section(39)
  • Pool area(37)
  • Italian restaurant(34)
  • Really nice(21)
  • Friendly and helpful(12)
Traveller rating
    2,615
    968
    331
    257
    187
Only show reviews for Family (1269) | Couples (1179) | Business (162)
Date Rating
Warren R
Pembroke, Canada
1 review
5 of 5 stars Reviewed 24 January 2012

We spent a week at the Moon Palace (Nizuc) with our oldest son and his family. The sevice was great and staff were very frindly. The meals were very good. We thoroughly enjoyed our meals and Mayan coffee's at the "Palapa Delfines" and thanks to the staff and chef's -Carlos, Angel, Fernando, Karen, Alberto, Raul, Julio, Adrian, Jaun and Mocau.... More

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Connie B
Atlanta, Georgia
1 review
3 helpful votes
5 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

I just reterned home from a week in Cancun at the MoonPalace Golf & Spa Resort. The rooms were clean and quiet. The 2 person Jacuzzi was so relaxing after busy days. We had a two bedroom Golf Villa and had 2 golf carts to get around the property. Shuttles also run from lobby to lobby. The shows were as... More

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einsteinmouse
Mantua, New Jersey
1 review
3 helpful votes
5 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

Our stay at Moon Palace was truly amazing! From the moment we stepped onto the property, we were treated like Royalty. I would definitely recommend this resort to anyone! More

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BUGO10
Dubai, United Arab Emirates
2 reviews
9 helpful votes
5 of 5 stars Reviewed 24 January 2012
7
people found this review helpful

My wife and myself went to the Moon Palace for the 3rd time in 10 years. This time we went as a family group of 10 people after we did not stop talking about it last year. Again, it was magical. The whole 2 weeks were fun-filled and a pleasure. The choices of restaurants and bars are amazing and the... More

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goldenstar19
South Bend, Indiana
1 review
4 helpful votes
5 of 5 stars Reviewed 24 January 2012
4
people found this review helpful

My husband I love the moon palace it gets better everytime. Frederico, Andres, and Diodoro (god of gold) I love the meaning ot his name. the manager night after night my husband Tony and I would go to have a mayan coffee fantastic Frederico is one of the best waiters we have ever had along with Andres both top of... More

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hackerfamily
Cottage Grove, Wisconsin
1 review
3 helpful votes
5 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

We visited the Moon Palace Sunrise December 3rd - December 6th, 2011. We are VIP members at Palace Resorts and have vacationed at the Moon Palace eight times in the last 12 years. We really enjoy the Moon Palace but have seen a decline in the quality of there food over the years, the steaks are not the quality that... More

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Ken M
Richmond, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

The pool service at the Moon Palace was excellent. The server, Yesmin Cab, was very professional. She was prompt and intuitive to our needs. Ken & Sue More

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R G
Miami, Florida
1 review
7 helpful votes
1 of 5 stars Reviewed 23 January 2012
7
people found this review helpful

Our room and the room next to us was robbed and all our electronics stolen-obviously from someone working at the hotel. As bad as the robbery was, the indifferent and aggressive attitude by the manager was worse. Obviously this sort of things is not uncommon at the hotel - the manager's only agenda was to get us out the door... More

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Kirstie M
Walsall, United Kingdom
1 review
1 helpful vote
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Stayed at the Moon Palace in the Nizuc section in November 2011. From the moment we arrived at the hotel the staff couldn't do enough for us and really made our holiday truly memerable. The hotel is vast but is clean and the food in the restaurants is fantastic. The buffet restaurants were slightly disappointing. All in all this is... More

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NYtravelingmom
New York
Senior Reviewer
9 reviews
14 helpful votes
4 of 5 stars Reviewed 22 January 2012
3
people found this review helpful

We stayed here the week between Christmas and New Years. Two families, 4 adults, 6 kids from 13 - 20. The pros: -Really friendly and helpful staff who did not expect tips but were grateful when they received one. -Nicely maintained resort, good size rooms, beautiful pools -Lots of available beach and pool chairs -Lots of restaurants to pick from... More

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Moon Palace Golf & Spa Resort Also Known As

  • Moon Palace
  • Moon Palace Hotel
  • Moon Palace Cancun
  • Moon Palace Golf Spa Resort
  • Moon Palace Resort
  • Moon Palace Cancun Mexico
  • Cancun Moon Palace
  • Cancun Moon Palace Resort
  • Moon Palace Golf Resort
Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico

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