This was our first visit to a Riu hotel and we were very impressed by the whole experience. I believe the hotel is only a year old and is tastefully decorated in a modern boutique style. For those that prefer the more colonial look I think you'll be pleasantly surprised. The entire staff work tirelessly to make your stay relaxing... More

We stayed at the Riu Palace Peninsula May 11-May 18. We were on the 16th floor (paid for a superior view room... worth the extra money to us) and had a fantastic view. First off the rooms were the standard run of the mill rooms but the view more than makes up for the plain standard hotel style rooms. We... More

We stayed the week of 5/12/13 and it was absolutely amazing. I thought the Riu Palace Pacifico in Puerto Vallarta was great, but the Peninsula outdid them. Our wedding went off without a hitch, and was quite reasonably priced. We could not be more pleased with a hotel ever! The food at the buffet was perfect, we must have gained... More

Absolutely perfect. I don't know how anyone can say bad things about this place. Second time to cancun but will definitely be coming back to this hotel if we return. The staff can't do enough for you, not one bad experience in the 2 weeks we were there. Customer service at its best. The hotel was immaculate and all day... More

I've traveled quite a bit, and have stayed at All Inclusive hotels often. That being said, I must say that this has been the best experience at an All Inclusive hotel. The staff is the friendliest staff, always going a step further to please you. The rooms are spotless, as is the lobby and the rest of the facilities. The... More

This was my second time in Mexico, the first was 6months ago and I stayed in the Thomson Sensatori hotel and have to say this hotel rivaled it. The location was loads better if you didn't want to go anywhere you didn't have to but if you wanted the town where coco bongos and the shopping centers were is only... More

We are spoiled new-Yorkers and have been in Mexico 3 times and so far it is the best hotel here. We paid 1300 each for 7 days and the service and food went far beyond our expectations. The rooms were clean, everything is new, the personnel is helpful and polite. The food was fresh and the drinks were of the... More

The Riu Palace Peninsula, was the best hotel I have stayed in and I have stayed in quite a few throughout the Carribean. We just couldn't fault it and although we tried really hard to find something the only thing we could come up with was the beach, well lack of it. It was very rocky getting to the waters... More

We stayed here April 17-28. When we arrived we did have a few issues with the front desk and they were a little less than hospitable. They asked if we wanted 2 doubles or 1 king, and we stated that we would like one king. However, when we got to the room it had 2 doubles. When I called down... More